Booking an interpreter for an appointment 106-03050060
Expand allThis document explains how to book an interpreter for future appointments with customers from culturally and linguistically diverse (CALD) backgrounds.
Language services overview
For an overview of services available for customers with limited English proficiency, see Language Services.
Booked interpreters
A telephone or face-to-face interpreter can be arranged ahead of time for a customer appointment.
The Resources page contains links to Language and Office codes, forms and contact details.
Related links
Contacting an on-demand telephone interpreter (Interpreter Connect)
Guidelines for using interpreters
Written material in other languages
Booking appointments in the Centrelink Appointment System
View, reschedule or cancel an appointment in the Centrelink Appointment System
Identifying if a customer who is a migrant, refugee or visitor is eligible for financial assistance
Providing services to customers with disabilities
Interpreter Services for customers who are deaf or hard of hearing
Accessing an Indigenous interpreter
Using the National Relay Service (NRS)
Sensitive Information Indicators in CDMS