Skip to navigation Skip to content

Completing the Income and Assets (SA369) 106-07110090



The page contains the questions on the Income and Assets (SA369) form. The questions on the form apply to both the customer and partner (if applicable).

On this Page:

Completing questions 4 to 30 on SA369

Completing questions 31 to 64 on SA369

Completing questions 47 to 53 on SA369

Completing questions 54 to 59 on SA369

Completing questions 4 to 30 on SA369

Table 1

Item

Description

1

Q4: Do you currently have a partner? + Read more ...

  • Yes, indicate:
    • Partner's name and
    • date of birth

Note: the SA369 asks questions relating to the income and assets of both the customer and their partner (if applicable). If the customer and/or their partner wish to give this information separately, an SA369 should be issued to each member of the couple for completion.

2

Q8: Do you (and/or your partner) CURRENTLY receive any income as an employee? + Read more ...

Customers should indicate the following details:

  • Whether it is the customer or their partner working for the employer
  • Employers name, address, phone number and Australian Business Number (ABN)
  • Employment status
  • Personnel, service or clock-card number
  • Number of hours worked and amount earned per fortnight (before tax and deductions)
  • Whether they receive the same amount each pay day, that is, is this a regular wage
  • Two most recent payslips are to be attached

3

Q9: Do you (and/or your partner) get any fringe benefits provided by an employer? + Read more ...

Yes, attach a copy of a document that shows the details of the fringe benefit, the value and whether that figure is grossed up or not.

4

Q11: In the last 6 months, have you (and/or your partner) done any seasonal, contract or intermittent work? + Read more ...

Note: this question will only need to be answered if directed at question 10.

Yes, the customer will need to complete and attach a Seasonal, Contract and Intermittent Work Details form (SU496).

5

Q13, 14 and 15: Questions about ceasing employment + Read more ...

Note: these questions will only need to be answered if directed at question 12.

Yes to any of these questions, the customer will need to attach an Employment Separation Certificate form (SU001), letter from the employer or, in the case of ceasing self-employment, documents to confirm their business has ceased trading.

6

Q16: Are you (and/or your partner) involved in any type of business? + Read more ...

This is not for businesses run through a trust or company structure (they will be addressed in the following questions).

This question is to determine if the customer and/or partner are involved in the following types of business:

  • farming
  • sole trader
  • partnership
  • subcontractor

Yes, complete and attach a Business Details form (MOD F) and if the business owns real estate a Real Estate Details form (MOD R).

7

Q17: Are you or have you (and/or your partner) been involved with a private trust in any of the ways detailed above? + Read more ...

Yes, Q18 to 22 will determine in any further information is required.

Private trusts also include:

  • bank accounts held in trust (for example bank accounts held as trustee for grandchildren or others) see Trusts for further information
  • non-complying Self Managed Superannuation Funds
  • non-complying Small APRA Funds

Customer and/or partner may be or have been:

  • a trustee
  • an appointor
  • a beneficiary
  • a member

Customers may also have:

  • made a loan to a private trust
  • made a gift of cash, assets or property to a private trust in the last 5 years
  • relinquished control of a private trust in the last 5 years
  • a private annuity
  • a life interest
  • an interest in a deceased estate

If the customer indicates their or their partner's current or previous involvement in a private trust they may need to complete and attach a Module PT - Private Trusts if it is not a Special Disability Trust (SDT). If the private trust is a SDT a Module SDT is to be completed. A separate form is to be completed for each trust.

Note: a module PT will not be needed for bank accounts in trusts.

8

Q23: Are you or have you (and/or your partner) been involved with a private company in any of the ways detailed above? + Read more ...

Yes, Q24 to 27 will determine in any further information is required.

  • Customer and/or partner may be or have been a director or a shareholder in the last 5 years.
  • Customers may have:
    • made a loan to a private company in the last 5 years
    • transferred shares in a private company in the last 5 years
    • made a gift of cash, assets or property to a private company in the last 5 years

If the customer indicates they are or their partner's current or previous involvement in a private company they may need to complete and attach a Module PC - Private Companies. A separate form must be completed for each company, except where the Private Company is already deregistered and the customer's record is not already linked to the Private Company CRN.

9

Q28: Have you (and/or your partner) ever received, claimed or been able to claim compensation, insurance and/or damages? + Read more ...

Yes and has not previously advised the details, complete and attach a Compensation and damages form (MOD C).

10

Q30: Do you (and/or your partner) receive payments from an income protection policy? + Read more ...

Yes, attach a copy of the policy.

Completing questions 31 to 64 on SA369

Table 2

Item

Description

1

Q31: Do you (and/or your partner) receive a payments from outside Australia? + Read more ...

  • This includes:
    • Payments for retirement or old age
    • Payments for disability or invalidity
    • Payments for widowhood or survivorship
    • Payments for children
    • Superannuation and annuity payments
    • Payments for war injury
    • Payments for war service
    • Payments as a war widow
    • War restitution payments
    • Compensation payments
    • Other overseas pensions, benefits or allowances
  • Yes, attach documents which show the payment details (e.g. pension certificate) and indicate for each payment type:
    • The type of payment (as per above list)
    • Whose name it is paid in
    • Country paying it
    • Authority paying it
    • Reference number
    • Amount of usual payment
    • How often it is paid
    • Currency of payment

Note: if more space is needed, attach details on a separate sheet.

2

Q32: Do you (and/or your partner) receive money from any boarders/lodgers living with you? + Read more ...

  • This includes boarders/lodgers who live with the customer (and/or their partner) or in accommodation at the property of the customer (and/or their partner) (e.g. granny flat). This doesn't include immediate family members (e.g. son, daughter, parent or guardian)
  • Yes, indicate:
  • Name of boarder/lodger
  • Relationship to customer (e.g. friend, cousin)
  • Number of meals the customer (and/or their partner) provide each day
  • Amount paid for board/lodging each fortnight
  • Date boarder/lodger started paying
  • Share of the money as a %

Note: if more space is required, attach details on a separate sheet.

3

Q33: Did you enter care accommodation on or after 1 January 2017 and are renting out your former home? + Read more ...

Yes, the customer will need to complete a Real estate details form (Mod R).

4

Q34: In the last 12 months, have you (or your partner) received a lump sum payment that you have not already told us about on this form? + Read more ...

Do not include funding from the National Disability Insurance Scheme, compensation, insurance or damages lump sum payments.

Yes, indicate:

  • Type of lump sum
  • Who paid it
  • Amount paid
  • Date paid
  • Whether paid to customer or their partner

5

Q35: Give details of all accounts held by you (and/or your partner) in Banks, Building Societies or Credit Unions (including accounts held in trust + Read more ...

Customers must include all accounts including online only institutions.

Any compulsory member shares the customer has need to be recorded in the shares section and not in the balance of the account advised here.

6

Q36: What is your estimate of the current market value of your (and/or your partner's) normal household contents and personal effects? + Read more ...

  • The estimate should be the current market value
  • Household contents include all normal furniture such as soft furnishings (e.g. curtains), electrical appliances other than fixtures such as stoves and built-in items. Personal effects include jewellery for personal use and hobby collections (e.g. stamps, coins). Note: antiques and works of art are valued and assessed separately

The customer's and their partner's percentage share of the total needs to be declared.

7

Q37 & 38: Do you (and/or your partner) own, partly own or have a financial interest in any motor vehicles, motor cycles, trailers, boats, caravans or motor homes? + Read more ...

Yes, indicate:

  • Type of asset
  • Make
  • Model
  • Year
  • Current market value
  • Amount owing
  • Percentage owned by the customer and their partner

Note: if more space is needed, attach details on a separate sheet.

8

Q39: Do you (and/or your partner) own, or are buying, or have a life interest in your home? + Read more ...

Customers to indicate not only if they are homeowners, but if they are living in accommodation in which they have a life interest.

9

Q40 & 41: Is the home on a block of land larger than 2 hectares (5 acres) or on more than one title document? + Read more ...

Yes, a Real Estate Details form (MOD R) will need to be completed.

10

Q42: Is any part of the home property used for income producing purposes? + Read more ...

This does not include income from boarders and lodgers. This will be entered in another section of the SA369

Yes, a Real Estate Details form (MOD R) will need to be completed.

11

Q43 & 44: Do you (and/or your partner) have an interest in any other real estate in and/or outside Australia? + Read more ...

Yes, a Real Estate Details form (MOD R) will need to be completed for each property.

12

Q45: Do you (and/or your partner) have any money invested in superannuation in Australia where the fund is not paying a pension? + Read more ...

This question should only be answered if the customer and their partner (if applicable) are over Age Pension Age. Details are only to be included of the Self-Managed Superannuation Fund (SMSF) or Small APRA Fund (SAF) if the funds are complying.

  • Yes, indicate:
    • Name of institution/fund manager or SPIN code
    • Name of fund
    • Product Reference number
    • Date of joining/investment
    • Current market value
    • Owned by the customer or partner

The latest statement for each superannuation fund or if the fund is an SMSF or SAF, the latest financial returns and member statement for the fund is to be attached to the SA369.

13

Q46: Do you (and/or your partner) receive income from any income stream products? + Read more ...

An income stream product is a regular series of payments which may be made for a lifetime or fixed period by a financial institution, retirement savings account, superannuation fund, SMSF or SAF.

  • Yes:
    • Attach the latest schedule of information or Details of Income Stream product form (SA330) for each income stream product currently held (A schedule is a document usually given to a customer by the product provider showing details of the investment purchased such as purchase price, commencement date, gross income, payment frequency etc.)
    • Indicate which type of income streams are received, the name of the income stream provider, product reference number, commencement date and owned by customer or partner
    • Types include: Allocated pension, or Account Based pension, Lifetime, Life Expectancy or Term annuity or Pooled lifetime income stream, Superannuation pension (defined benefit), Allocated annuity, Market-linked income stream or Term Allocated pension (brief description required)

Note: if more space is needed, attach details on a separate sheet.

Completing questions 47 to 53 on SA369

Table 3

Item

Description

1

Q47: Do you (and/or your partner) own any shares, options, rights, convertible notes or other securities LISTED on a stock/securities exchange in and/or outside Australia? + Read more ...

This includes shares traded in exempt stock markets. Do not include products purchased with a margin loan. Details of Margin Loan investments will be collected in Q50.

  • Yes, indicate:
    • Name of public company or ASX code
    • Number of shares or other securities
    • Country - if share is not listed on Australian stock exchange)
    • Percentage owned by the customer and their partner

Note: if more space is needed, attach details on a separate sheet.

2

Q48: Do you (and/or your partner) own any shares, options or rights in public companies NOT listed on a stock exchange? + Read more ...

Do not include products purchased with a margin loan. Details of Margin Loan investments will be collected in Q50.

  • Yes, indicate:
    • Name of public company
    • Type of shares
    • Number of shares
    • Current market value
    • Percentage owned by the customer and their partner

Note: if more space is needed, attach details on a separate sheet.

3

Q49: Do you (and/or your partner) have any managed investments in and/or outside Australia? + Read more ...

This includes investment trusts, unit trusts, life insurance bonds and friendly society bonds. Do not include conventional life insurance policies, funeral bonds, superannuation or rollover investments or investments purchased with a margin loan. Details of Margin Loan investments will be collected in Q48.

  • Yes, indicate:
    • Name of company
    • Name of product or product option (e.g. split trust, growth)
    • For unit based investments, the number of units. For account based investments, the investment amount
    • Asia Pacific Investment Register (APIR) code (if known). APIR is a commonly used code for fund managers to identify individual financial products
    • Current market value of investment
    • Currency if not AUD
    • Percentage owned by the customer and their partner

Note: if more space is needed, attach details on a separate sheet.

4

Q50: Do you (and/or your partner) own any managed investments or securities purchased with a margin loan? + Read more ...

  • Yes, indicate:
    • Name of margin loan company
    • Current portfolio value
    • APIR code (if known). APIR is a commonly used code for fund managers to identify individual financial products
    • Percentage owned by the customer and their partner

Note: if more space is needed, attach details on a separate sheet.

5

Q51: Do you (and/or your partner) have any bonds or debentures in and/or outside Australia? + Read more ...

This includes Australian and overseas investments. Do not include friendly society bonds or life insurance bonds as these are dealt with in Q20.

  • Yes, indicate:
    • Name of the company
    • The type of investment
    • Current amount invested
    • Currency if not AUD
    • Percentage owned by the customer and their partner

Note: if more space is needed, attach details on a separate sheet.

6

Q52: Have you (and/or your partner) lent money to another person or organisation? + Read more ...

  • This includes all loans, whether made to family members, other people or organisations or trusts.
  • Yes, indicate:
    • Who the money was lent to
    • Date and amount lent
    • Current balance on the loan
    • Percentage lent by the customer and their partner

Attach a document giving details of each loan (if applicable).

7

Q53: In the last 12 months have you (and/or your partner) taken out a Reverse Mortgage or Home Equity Conversion Loan against your home? + Read more ...

Do not include a mortgage taken out to purchase the customer's (and/or their partner's) home

Yes, attach a copy of the arrangement contract and indicate the name and address of the organisation the agreement is with.

Completing questions 54 to 59 on SA369

Table 4

Item

Description

1

Q54: In the last 5 years have you (and/or your partner) given away, sold for less than their market value, or surrendered a right to any cash, assets, property or income? + Read more ...

  • This includes selling something for less than its value
  • Yes, indicate:
    • What the customer and/or their partner gave away or sold for less than its value (e.g. money, car, second home, land, farm)
    • Date given or sold
    • What it was worth
    • What the customer and/or their partner got for it
    • Whether the gift was made by the customer or their partner
    • Whether the gift was to a Special Disability Trust

Note: if more space is needed, attach details on a separate sheet.

2

Q55: Do you (and/or your partner) have any funeral bonds/funeral investments including a pre-paid funeral? + Read more ...

This includes funeral bonds and investments (including pre-paid).

  • Yes, indicate:
    • Name of the company
    • Name of the product
    • Purchase price including instalments but not interest
    • Current value
    • Percentage owned by the customer and their partner

Note: if more space is needed, attach details on a separate sheet.

3

Q56: Do you (and/or your partner) have a contract to have funeral services provided for which an agreed sum has already been paid to the provider or used to buy funeral bonds assigned to the provider? + Read more ...

Yes, a copy of each contract will be required.

4

Q57: Do you (and/or your partner) have a life insurance policy that can be cashed in? + Read more ...

Do not include details of life insurance bonds or friendly society bonds as these are dealt with in Q49.

  • Yes, indicate:
    • Name of Insurance company
    • Policy number
    • Surrender value
    • Percentage owned by the customer and their partner

Note: if more space is required, attach details on a separate sheet.

5

Q58: Do you (and/or your partner) receive any payments that you have not already told us about on this form? + Read more ...

For example, Department of Veterans' Affairs (DVA) payment or Self-Employment Allowance.

Yes, attach a document providing a reference number and details of each payment.

  • This includes income from:
    • Life interests
    • Gratuities
    • Match or sporting payments
    • Other payments from overseas
    • Private annuities (e.g. Regular payments between family members)
    • Any other source not included elsewhere on this form
    • Income includes any payment in kind, such as non-monetary payments for services
  • Yes, indicate:
    • Type of payment
    • Who pays it
    • Amount received per fortnight
    • Date commenced (if known)
    • Customer's percentage and their partner's percentage

Note: if more space is needed, attach details on a separate sheet.

6

Q59: Do you (and/or your partner) own any other assets (in or outside Australia) that you have not already told us about on this form? + Read more ...

  • This includes gold bullion, race horses, taxi plates, fishing licences, time share, investment, collections such as art, books, antiques, stamps or jewellery, overseas managed investments, water assets including rights, allocations or licences not associated with land owned by you (and/or your partner)
  • Yes, give details
    • Description of asset
    • Current market value
    • Balance of loan(s) to purchase the asset
    • Currency if not AUD
    • Percentage owned by the customer and their partner

Note: if more space is needed, attach details on a separate sheet.