Participation Summary screen 001-09020140
Expand allThis document outlines how the Participation Summary screen provides a consolidated view of a job seeker's mutual obligation requirements. This screen should be the first point of reference for Service Officers when interacting with a job seeker who has mutual obligation requirements.
Using the Participation Summary screen
The Participation Summary screen presents key information to staff and direct links to relevant workflows. The screen allows users to view and action outstanding participation items/requirements via the 'Action items' menu from the one central location.
Sections of the Participation Summary screen
There are 7 tabs across the top of the Participation Summary screen as follows:
- Key Information
- Job seeker registration and provider referral information
- Job Plan
- Subsidy
- Activity type/Non-applied exemptions
- Participation Compliance
- Online diary
These tabs contain the following sections:
- Action Items
- Key Information
- Current Providers
- Employment Provider Services Referral Information
- Subsidy
- Community Development Program Referral Information
- Reporting information
- Job Seeker Registration Information
- Job Seeker Snapshot
- Employment ESAt Referral Request History
- Job Plan
- Activity Type Information
- Non-Applied Exemption Information
- Referral Summary
- Homelessness/Vulnerability Indicators
- Participation Compliance
- Online Diary
Action Items
If the customer has any outstanding issues related to mutual obligation requirements, they will be displayed under the Action Items section. These items will also be listed in priority order and should be actioned from the highest priority. The items can be actioned by selecting the link located alongside each Action Item, which will take the Service Officer to the relevant workflow or screen to complete the issue requiring attention.
Note: Action Items listed on the Participation Summary screen do not replace the use of the Issue page in the workflow.