Identifying if a customer who is a migrant, refugee or visitor is eligible for financial assistance 005-01010000
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Assistance in looking for work
Social Security Guide, 3.2.1, JSP - qualification & payability
Assistance in studying or training
Social Security Guide, 3.3.3, Austudy - qualification & payability
Social Security Guide, 3.2.3, YA - qualification & payability
Social Security Guide, 3.8.3, PES - Qualification & Payability
Assistance with caring for, or raising a family
Family Assistance Guide, 2.2.1, FTB eligibility criteria for individuals
Social Security Guide, 3.5.1, PP - Qualification & Payability
Social Security Guide, 3.5.2, DOP - qualification & payability
Assistance with someone who is sick or has a disability
Social Security Guide, 3.6.1, DSP - Qualification & Payability
Social Security Guide, 3.6.7, CA - Qualification & Payability
Social Security Guide, 3.6.4, CP - Qualification & Payability
Assistance in a crisis situation
Social Security Guide, 3.7.4, CrP - qualification & payability
Social Security Guide, 3.7.3, AGDRP - Qualification & Payability
Social Security Guide, 3.7.1, SpB - qualification & payability
Assistance in retirement
Social Security Guide, 3.4.1, Age - Qualification & Payability
Social Security Guide, 3.9.3, CSHC - qualification provisions
Assistance for low income earners
Social Security Guide, 3.9.1, HCC - Qualification Provisions
Duty of care for Service Officers
Social Security Guide, 1.3.4.10, Duty of Care
Social Security Guide, 1.3.4.20, Duty of care when giving advice or information
Agreements and arrangements
Services Australia delivers payments and services on behalf of other government agencies. A range of bilateral agreements and Bilateral Management Arrangements (BMA) governs our relationships with those agencies.
For more information, contact the Network and Partnerships Team.