Referring newly arrived residents to external agencies and services 005-01050000
Expand allThis document outlines procedures that assist newly arrived migrants in the three key areas of settlement, job search and English language skills.
Available assistance for newly arrived migrants
The Department of Social Services (DSS), along with state and territory governments provide funding to agencies and organisations that provide assistance with the many issues surrounding migrant settlement, mental and physical health and the support provided by small or emerging communities. The Department of Social Services (DSS) also provides Specialised and Intensive Services (SIS) to support refugees and humanitarian entrants where pre-migration experiences, severe physical and mental health conditions, or crisis events after arrival in Australia present significant barriers to successful settlement.
Other departments, such as the Department of Employment and Workplace Relations provide funding and support to organisations that provide assistance to job seekers from culturally and linguistically diverse (CALD) backgrounds.
To assist job seekers from non-English speaking backgrounds to increase their English language skills and to overcome any language barriers to employment, English tuition programs are available and funded by the Department of Employment and Workplace Relations.
Contents
Referring newly arrived residents to Medicare
Referral to services for the treatment of torture and trauma
Participation in Adult Migrant English Program (AMEP)
Related links
Referrals to specialist services for refugees
Multicultural Service Officers (MSO)