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Common types of Australian visas 005-02030010



The Dad and Partner Pay (DAP) information in this file is for historical assessments/information only. DAP was only available for customers with children born or entering care before 1 July 2023. Claims for DAP closed 30 June 2024.

This document outlines the various visa subclasses, lists common types, and outlines the assistance available to help identify what type of residence status the visa holder has within Australia.

Types of visas held by non-Australian citizens and residence status

The type of visa held by a non-Australian citizen indicates their residence status within Australia. Visas are broken down into a series of classes and subclasses that identify the grounds of entry into Australia and whether any conditions have been placed upon the holder.

Chapter 9 of the Social Security Guide

The References page contains links to Chapter 9 of the Social Security Guide, which contains information about various visa subclasses. This is the best way to determine whether the type of visa held by the customer entitles the holder to any income support payments.

It lists each subclass which can provide an entitlement and advises:

Note: if a visa subclass is not listed, the Department of Social Security (DSS) has determined it does not entitle a holder to any payments or concessions.

The new claim process will attempt a datalink with the Department of Home Affairs. If successful, the Immigration Datalink will automatically record a customer's visa subclass details from 1 September 1994 and will include any change in visa details. The datalink will also record customer's movement information and grants of Australian citizenship where available.

For further information, or if the datalink is unavailable, see Activating the Department of Home Affairs datalink and contingency procedures

Recording visa subclasses

If a customer has citizenship of a country other than Australia, or an Australian citizen needs a particular visa subclass to qualify for payment (for example, when they are a former refugee claiming Age Pension without 10 years Australian residence), the customer's visa subclasses must be recorded on the Legal Residence Details (RSLEG) screen during new claim processing. The Immigration Datalink will automatically populate this information if a successful link has been established.

Assessing if a customer is an Australian resident provides information about determining who is an Australian resident, including whether a visa subclass provides an exemption from residence requirements.

Refugee, Humanitarian and Permanent Protection Visa sub-classes

Temporary Protection, Humanitarian, Safe Haven and Return Pending Visas

Documents required for Centrelink new claims

Sighting, recording and returning original documents

Special Benefit (SpB) customers with Temporary Protection Visa (TPV) due to expire

Recording legal residence status

Assessing if a customer is an Australian resident

Australian residence requirements for payment

Activating the Department of Home Affairs datalink and contingency procedures if datalink is unavailable