Activation, cancellation, transfer and expiry of an Assurance of Support (AoS) case 005-03050010
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AoS case status codes in Process Direct and explanation
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Item |
Detail |
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NAP |
New application |
|
HLD |
On hold |
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BON |
Bonded (bank guarantee/term deposit details to be lodged) |
|
QMA |
Quality Management Assessment |
|
CLO |
Closed |
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ACC |
Accepted |
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REJ |
Rejected |
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CUR |
Current |
|
EXP |
Expired |
|
CAN |
Cancelled |
Discretionary AoS cancellation reasons
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Discretionary AoS cancellation reason |
Evidence |
Notes |
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The incapacity of an assuree identified in an AoS to travel to Australia before the expiration date of a visa due to a deteriorating serious medical condition |
Medical certificate issued by a registered medical practitioner supported by medical evidence the condition will not improve and is likely to deteriorate |
If a bond is involved, consider asking the assurer(s) if they would agree, to a partial or full release of the bond, leaving the AoS until its expiry. (This protects Commonwealth outlays in the event the assuree does not return to Australia) |
|
Special circumstances exist, such as an accident, disability, illness or other circumstances that has critically affected the assurer(s) ability to provide adequate support |
Third party verification of the special circumstance and evidence of how the circumstances has critically affected the ability of the assurer to provide adequate support. (For example, a medical certificate and evidence of spending on assuree) |
Neither a break down in a relationship (except family and domestic violence as determined by a social worker):
or financial hardship on the part of the assurer is a reason a transfer should he considered, unless the transfer will have a better chance of protecting government outlays. Scenario: An assurer assured his then wife's parents, as the wife was a student at the time of the claim and could not meet the income test. Four years into the AoS, the couple separated, the wife had graduated and is employed. The assurer asked if the AoS for his in-laws could be transferred from himself to his ex-partner. Result: The break down in the relationship is not a special circumstance, but as the AoS had 6 years remaining, it is more likely monies would be recovered from an adult child of the assurees than that of a separated in-law. This transfer will have a better chance of protecting government outlays |
Examples of offshore and onshore visas
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Item |
Examples |
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1 |
Example of offshore visa
To determine the AoS Start and Expiry Dates:
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2 |
Example of onshore visa
To determine the AoS Start and Expiry Dates:
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Example of 143 visa (can be granted onshore or offshore)
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Item |
Examples |
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1 |
143 visa granted onshore
To determine the AoS Start and Expiry Dates:
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2 |
143 visa granted offshore
To determine the AoS Start and Expiry Dates:
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Possible reasons for a discretionary transfer
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Reason |
Evidence |
Notes |
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A long-term injury or illness (individual) |
Medical evidence detailing how the assurer's capacity to support the assuree(s) has been significantly and chronically impacted |
For example, a broken leg for 6 weeks is unlikely to meet the definition as it is not long term or significantly impacting the long-term capability to support the assuree(s) |
|
Family and domestic violence has been substantiated |
Police reports, AVO, restraining orders, confirmation from a Centrelink social worker |
It must be the assurer(s) or someone in the assurer's immediate circle (for example, a family member, neighbour, co-worker, etc.). It is the assessing officer's discretion as to what constitutes a threat to the assuree(s) |
|
Any other reason provided by the assurer |
Evidence to support the claim |
Once evidence has been provided, it is recommended all cases be confirmed with the Level 2 AoS Helpdesk |