Cancellation of Age Pension 065-03080040
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Centrelink International Services (CIS) - contact details for staff
Online task inviting customers to claim the CSHC
An online task will appear on a customer’s Centrelink online account homepage inviting them to claim a Commonwealth Seniors Health Card (CSHC) if their Age Pension cancelled due to any of the following reasons:
- INC - Excess income
- ASS - Assets over limit
- CMP - Precluded due to Compensation direct deductions or
- COM - Compensation preclusion period
- CFP - Failed to claim a foreign payment
- NPB - Not permanently blind
- 12F - Earning Preclude from 12 consecutive fortnights
- 12P - Partner earnings preclude for 12 consecutive fortnights
- EXR - Exceeds income/assets thresholds due to foreign exchange rate processing
- FPD - Foreign pension direct deductions applied
- VST - Voluntary surrender trust and company
The online task will not appear for those customers who:
- already have a CSHC
- have submitted a claim for CSHC
- have had a CSHC claim rejected in the previous 13 weeks