External websites
Aged Care subsidies and supplements
Subsidy reductions for residential aged care
Letters and electronic messaging
Centrelink – Aged care letter templates
Aged care letter codes and descriptions
Aged care letter codes and descriptions
Examples of CSR to zero
Care type | Details | CSR to zero |
1 Provider | - Care recipient commenced home care on 22 April 2018
- Care recipient departed home care on 9 July 2018
- No fee advice was issued to provider
- Full subsidies paid to provider upon care recipient’s departure
| CSR to zero applies. Care recipients who stop being provided with care before the provider is informed of the person’s care subsidy reduction (if any). |
Multiple providers Initial fee advice issued outside 6 months of entry for both | - Care recipient commenced home care (Service A) 9 December 2017
- Care recipient departed home care 4 February 2018
- No fee advice issued
- Full subsidies paid to Service A upon departure
- Care recipient commenced home care (Service B) 15 March 2018
- Fee advice issued 30 September 2018
| CSR to zero applies for both. CSR to zero applies for time in care with Service A. Manual letter may be issued upon request. CSR to zero applies for Service B for period 15 March 2018 until 29 September 2018, assessed ITCF applies from 30 September 2018. |
Multiple providers Initial fee advice within 6 months of 2nd entry | - Care recipient commenced residential care (Service A) 8 April 2019
- Departed from care 31 May 2019
- No fee advice issued
- Full subsidies paid to provider upon departure from care
- Care recipient commences residential care (Service B) 1 June 2019
- Fee advice issued 15 September 2019
| Does not meet definition of CSR to zero as fee advice issued within 6 months of entry and care recipient did re-enter care. Full subsidies provided to Service A upon departure and manual letter can be issued to confirm this. Service B has been notified of fees within 6 months of entry. No CSR to zero applies. |
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