Contact details
Aged care
Aged Care means assessments
Medicare and Aged Care - Local Peer Support (LPS)
Calculator
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Aged Care Calculator
Staff must log into the Services Australia network to access the calculator. They cannot access it outside of the network.
Worksheets – post 1 July 2014 - residential and home care
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Aged care fees worksheet 01/07/2025
Aged care fees worksheet 20/03/2025
Aged care fees worksheet 20/09/2024
Aged care fees worksheet 01/07/2024
Aged care fees worksheet 20/03/2024
Aged care fees worksheet 20/09/2023
Aged care fees worksheet 01/07/2023
Aged care fees worksheet 20/03/2023
Aged care fees worksheet 01/01/2023
Aged care fees worksheet 20/09/2022
Aged care fees worksheet 01/07/2022
Aged care fees worksheet 20/03/2022
Aged care fees worksheet 01/01/2022
Aged care fees worksheet 20/09/2021
Aged care fees worksheet 01/07/2021
Aged care fees worksheet 20/03/2021
Aged care fees worksheet 01/01/2021
Aged care fees worksheet 20/09/2020
Aged care fees worksheet 01/09/2020
Aged care fees worksheet 01/07/2020
Aged care fees worksheet 20/03/2020
Aged care fees worksheet 20/09/2019
Aged care fees worksheet 01/07/2019
Aged care fees worksheet 20/03/2019
Aged care fees worksheet 01/01/2019
Aged care fees worksheet 20/09/2018
Aged care fees worksheet 01/07/2018
Aged care fees worksheet 20/03/2018
Aged care fees worksheet 01/01/2018
Aged care fees worksheet 20/09/2017
Aged care fees worksheet 01/07/2017
Aged care fees worksheet 20/03/2017
Aged care fees worksheet 01/01/2017
Aged care fees worksheet 20/09/2016
Aged care fees worksheet 01/07/2016
Aged care fees worksheet 20/03/2016
Aged care fees worksheet 01/01/2016
Aged care fees worksheet 20/09/2015
Aged care fees worksheet 01/07/2015
Aged care fees worksheet 20/03/2015
Aged care fees worksheet 20/09/2014
Aged care fees worksheet 01/07/2014
Worksheets - post 1 November 2025 residential care
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Post 1 November 2025 manual worksheet
Worksheets - Support at Home
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SaH Rates Calculation Worksheet 20/11/25
External websites
My Aged Care - How do aged care costs work
My Aged Care - Support at Home fee estimator
My Aged care - Residential care fee estimator
My Aged Care - Aged care home costs and fees
Department of Health, Disability and Ageing - Means tested fees for residential aged care
Department of Health, Disability and Ageing - Schedule of Subsidies and Supplements for Aged Care
Department of Health, Disability and Ageing - Schedule of Fees and Charges or Residential and Home Care post - 1 July 2014
Department of Health, Disability and Ageing - Schedule of Fees and Charges for Pre - 1 July 2014 Residential and Home Care Recipients
Department of Health, Disability and Ageing - Schedule of contributions for Support at Home services
Department of Health, Disability and Ageing - Schedule of Subsidies and Supplements for Support at Home
Department of Health, Disability and Ageing - AN-ACC Q&As
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Department of Health, Disability and Ageing - AN-ACC Q&As
28 day rule examples
Table 1
Item | Examples |
1 | Marjorie sold a painting on 3 November 2025 and notified Services Australia of this change to her financial circumstances on 30 November 2025. Prior to the sale of the painting, Marjorie’s DMTA was $85. After the sale of the painting, the DMTA will increase to $105 due to the increase in the assessed assets and income. The increase in Majorie’s DMTA will also result in an increase to her residential aged care fees. Because Marjorie notified Services Australia within 28 days of the change, Majorie will only pay the increased fee from the date of processing (i.e the date the income and asset determination is made. |
2 | Frank won some money in the lottery on 25 September 2026 and notified Services Australia of this change to his financial circumstances 1 December 2026. The system re-calculates Frank’s DMTA due to the increase in his assessed income and assets caused by his lottery win, resulting in an increase in his DMTA from $225 per day to $390 per day. This increase in DMTA also result in an increase to Frank’s residential aged care fees. Because Frank advised of the change outside of the 28 day period (1 December 2026) and there was an increase to his DMTA, the new fee will commence from 28 days prior to the date of processing. |
28 day rule table
Table 2: if a change occurred before 1 November 2025, and the care recipient advises of the change in circumstances after 1 November 2025, these rules are applied.
How long after date of change occurred was notification received? | Outcome of reassessment | Date reassessment applied from |
Within 28 days | DMTA fee decrease | Date of the change |
Within 28 days | DMTA fee increase | Date of processing |
More than 28 days | DMTA fee decrease | Date of the change |
More than 28 days | DMTA fee increase | 28 days prior to the date of processing |
FAQs - calculating fees and charges
Table 3
Item | Questions and answers |
1 | What are the allowable income amounts for means assessment purposes? There are different allowable income amounts depending on the care recipient's marital status at the date of effect of the assessment. The aged care allowable income amount is made up of: - maximum basic pension rate, plus
- maximum pension supplement rate, plus
- pension allowable income amount, minus
- minimum pension supplement rate
The pension rates for a single person (as of 20 September 2019) are: - maximum basic pension = $850.40 per fortnight
- maximum basic pension supplement = $68.90 per fortnight
- minimum pension supplement = $37.00 per fortnight
- pension allowable income amount = $174.00 per fortnight
The allowable income amount is $850.40 + $68.90 + $174.00 - $37.00 = $1,056.30 per fortnight. The pension rates for a partnered person (as of 20 September 2019) are: - maximum basic pension = $641.00 per fortnight (each)
- maximum pension supplement = $51.90 per fortnight (each)
- minimum pension supplement = $27.90 per fortnight (each)
- pension allowable income amount = $308.00 per fortnight (each)
The allowable income amount is $641.00 + $51.90 + $308.00 - $27.90 = $973.00 per fortnight. The pension rates for a member of an illness separated couple (as of 20 September 2019) are: - maximum basic pension = $850.40 per fortnight (each)
- maximum pension supplement = $68.90 per fortnight (each)
- minimum pension supplement = $37.00 per fortnight (each)
- pension allowable income amount = $308.00 per fortnight (each)
The allowable income amount is $850.40 + $68.90 + $308.00 - $37.00 = $1,190.30 per fortnight. |
2 | How do I calculate the post 1 July daily means tested care fee (MTCF)? The daily MTCF is determined by comparing the MTCF daily amount in excess of the maximum accommodation supplement ($54.39 as of 20 September 2016) up to the cost of care subsidy per day. For example, if the MTCF daily amount is $80.00 and the maximum accommodation supplement is $54.39 and the care subsidy is $30.00, the fee calculation is: $80.00 - $54.39 = $25.61 As $25.61 is less than the subsidised cost of care ($30.00), the daily MTCF the care recipient pays is $25.61. Note: the MTCF amount can vary after entering residential care if the care recipient's circumstances or the value of their income or assets changes. |
3 | What is the date of event (DOV) for means test assessments? The date of event (DOV) is the date used to calculate aged care fees and charges for care recipients and can vary depending on the situation. |
4 | What determines whether a care recipient will pay an accommodation payment or an accommodation contribution (low means or not low means resident status)? The means assessment determines the care recipient's 'daily means tested amount'. If a care recipient's daily means tested amount at entry is less than the maximum accommodation supplement rate ($69.79 as of 20 March 2025), they are low means and will not pay an accommodation payment. Instead, they pay an accommodation contribution of up to $69.79 per day (equal to their daily means tested amount). If the daily means tested amount at entry is over the maximum accommodation supplement rate of $69.79 per day, the care recipient is not low means and pays an accommodation payment (Refundable Accommodation Deposit (RAD), or a combination of a smaller RAD and a Daily Accommodation Payment (DAP)). |
5 | What was an ACFI? The Aged Care Funding Instrument (ACFI) was a tool used by aged care providers to determine a care recipient’s level of care needs. The assessed level of care determined the government subsidy paid to the aged care service for providing care to the resident. An ACFI: - Could be completed in the first 7 days after a care recipient entered care
- Could be submitted to Services Australia until after the care recipient has been in care for 28 days
- Should have been completed within 2 months of the care recipient entering care, otherwise penalties were applied to the funding payments
There are 3 funding categories aligned to the assessment of care required: - Activities of Daily Living (ADL)
- Behaviour (BEH)
- Complex Health Care (CHC)
Each of these categories has 4 funding levels: For example, a care recipient’s may have been assessed using the ACFI as: - ADL – High
- BEH – Medium
- CHC - Low
Based on ACFI subsidy rates from 1 July 2019, the assessed cost of care is: - $113.67 (ADL High) + $17.85 (BEH Medium) + $16.71 (CHC Low) = $148.23 per day
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6 | How does an ACFI affect the MTCF? Although based on income and assets, the means tested care fee (MTCF) is also limited by the 'cost of care' based on a care recipient's Aged Care Funding Instrument (ACFI) assessment. A care recipient cannot pay more than the applicable funding for their assessed level of care. For example: - MTCF is $80.00 per day
- ACFI assessment is $72.74 per day
- The care recipient can only be levied $72.74 per day for their MTCF
As of 1 July 2019, a subsidy of $57.819 per day is paid to aged care providers for new care recipients with an Aged Care Assessment Team (ACAT) approval, until an ACFI is submitted. Services Australia adjusts and backdates payments to providers when they receive the ACFI. |
7 | What is a standard resident? A Standard resident is a resident who is neither a Protected resident, Phased resident nor a Non-Standard resident. |
8 | What is a protected resident? A Protected resident must have been in permanent care or on pre-entry leave at any time in the 28 days prior to 20 September 2009 and not subsequently discharged from care for more than 28 days and not be: - A Non-Standard resident, and
- Means Not Disclosed (MND), and
- A self-funded retiree on 19 September 2009, or
- In receipt of an income support payment on 20 September 2009 with an assessed annual non-pension income equal to or more than the threshold amount of $9,360 if single or $8,892 for each member of a couple if partnered
|
9 | What is a phased resident? Certain residents who entered permanent care for the first time between 20 September 2009 and 19 March 2013 inclusive were Phased residents for daily fee purposes. From 20 March 2013, all existing Phased residents are Standard residents for daily fee purposes. Residents who entered care on or after 20 March 2013 are Standard residents only. |
10 | What is a non-standard resident? A Non-Standard resident must be a pre-2008 reform resident, meaning they entered permanent care before 20 March 2008 and have not subsequently been discharged from care for more than 28 continuous days and not have a dependent child, and: - be a self-funded retiree, or
- be Means Not Disclosed (MND), or
- agreed to pay an accommodation bond more than 10 times the single annual Age Pension rate at the time they entered care
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11 | How did fees for Home Care Packages work? Basic daily fee (BDF) - Paid as a daily rate by the care recipient from the date they enter home care
- Indexed on 20 March and 20 September each year, in line with increases to the Age Pension
- Not payable while on leave from home care (in transition care or residential respite care) but payable while on social leave or hospital leave
Before 1 July 2019, BDF was 17.5% of the single basic Age Pension for all care levels. This also applied to members of a couple. From 1 July 2019, 4 levels of BDF align to home care package levels 1, 2, 3 and 4, replacing the previous single BDF. Income tested care fee (ITCF) A care recipient pays ITCF if their income is over the maximum income threshold for a full pensioner. |
Fees and Subsidies by Scheme and Resident Status
Table 4: care recipient aged care fees and service provider subsidy and supplements by resident status.
Scheme | Resident Status | Fees and Charges | Subsidies and Supplements (subject to eligibility criteria) |
1997-2005 Residential Care | Concessional (determined by service provider) | BDF – Basic Daily Fee / Basic Daily Care Fee | |
| | ITF – Income Tested Fee | ITSR – Income Tested Subsidy Reduction |
| | Accommodation Bond | N/A |
| | Accommodation Charge | Concessional Supplement |
1.7.2005 Residential Care | - Concessional
- Assisted
- Neither
| BDF – Basic Daily Fee / Basic Daily Care Fee | |
| | ITF – Income Tested Fee | ITSR – Income Tested Subsidy Reduction |
| | Accommodation Bond | N/A |
| | Accommodation Charge | Concessional Supplement |
20.3.2008 Residential Care | - Fully Supported
- Partially Supported
- Not Supported
| BDF – Basic Daily Fee / Basic Daily Care Fee | BDF Supplement |
| | ITF – Income Tested Fee | ITSR – Income Tested Subsidy Reduction |
| | Accommodation Bond | N/A |
| | Accommodation Charge | Accommodation Supplement |
1.7.2014 Home Care | N/A | BDF – Basic Daily Fee / Basic Daily Care Fee | |
| | ITF – Income Tested Fee ITCF – Income Tested Care Fee MTF – Means Tested Fee (ACMPS displays) | ITSR – Income Tested Subsidy Reduction |
1.7.2014 Residential Care | Low Means | BDF – Basic Daily Fee / Basic Daily Care Fee | BDF Supplement (commenced 2012) |
| | DAC – Daily Accommodation Contribution MTC – Means Testing Contribution ACC CONT – Accommodation Contribution (SPARC display) | MTAS – Means Tested Accommodation Supplement |
| | RAC – Refundable Accommodation Contribution (lump sum) Accommodation Payment | MTAS – Means Tested Accommodation Supplement |
| | MTCF – Means Tested Care Fee (with change in circumstances) MTF – Means Tested Fee (with change in circumstance | MTSR – Means Tested Subsidy Reduction |
| Not Low Means | BDF – Basic Daily Fee / Basic Daily Care Fee | BDF Supplement |
| | MTCF – Means Tested Care Fee MTF – Means Tested Fee | MTSR – Means Tested Subsidy Reduction |
| | RAD – Refundable Accommodation Deposit (lump sum) Accommodation Payment | N/A |
| | DAP – Daily Accommodation Payment | N/A |
01.11.2025 Residential Care | Low Means | BDF – Basic Daily Fee / Basic Daily Care Fee | Hotelling supplement |
| | DAC – Daily Accommodation Contribution Hotelling Contribution Non-clinical Care Contribution | MTAS – Means Tested Accommodation Supplement |
| | RAC – Refundable Accommodation Contribution (lump sum) | MTAS – Means Tested Accommodation Supplement |
| Not Low Means | BDF – Basic Daily Fee / Basic Daily Care Fee | Hotelling Supplement |
| | Hotelling Contribution Non-clinical Care Contribution | MTSR – Means Tested Subsidy Reduction |
| | RAD – Refundable Accommodation Deposit (lump sum) | N/A |
| | DAP – Daily Accommodation Payment or a combination of both RAD and the DAP | N/A |
1.11.2025 Support at Home | Schemes Post 2025 | Individual Contribution rates Clinical – 0% Independence – 5% - 50% Everyday Living – 17.5% - 80% | |
| Post 2014 | Individual Contribution rates Clinical – 0% Independence – 0% - 25% Everyday Living – 0% - 25% | |
Note: hardship supplements apply to Residential Respite Care and Permanent Residential Care from 1 July 2014 for Home Care and from 1 November 2025 for Support at Home. The supplements include the Hardship Supplement and the Hardship Accommodation Supplement.
Aged Care Tier 3 Escalation SharePoint
Aged Care Tier 3 Escalation SharePoint
Note:
- Service Officers must provide a valid reason for the resource request in the Permission field
- The access request will be rejected if details of the work role are not provided