Home care account 065-21081745

This document outlines information about the home care account.

Step	Action
1	Going to the Home care account screen + Read more ... Note: The Home care account screen is available when the service in context’s current claim is the September 2021 claim onwards As it is impossible to have a negative home care account, the minimum home care account balance is $0 Go to the Home care account screen by: Log into Aged Care Staff Portal The Welcome to the Aged Care Staff Portal home page screen (the ACSP home page) displays Main menu (Hamburger button) select the Main menu icon select Service Search the Service Search screen displays key the service’s details select Search select the hyperlinked Service NAPS ID in the search results table the ACSP Service in Context home page displays select Care recipient search (service) under the Service section the Care recipient search (service) screen displays key the care recipient’s details select Search the Care recipient service entries screen displays select Go to current profile the Care recipient profile screen displays select the Commonwealth amount tab hover the mouse pointer over the Commonwealth amount menu tab a pop up window displays select Home care account the Home care account screen displays
2	Using the Home care account screen + Read more ... Note: The Home care account screen is available when the service in context’s current claim is the September 2021 claim onwards The Account history will display if the care recipient has more than one home care episode with the same home care service The Home care account screen displays the following: Care Recipient banner - displays the care recipient’s name, IDs, Date of Birth, Nominee: Y/N, Record type and Type of care status Home care account balance section - displays the details for the current home care episode Entry date Balance Departure date Account closure date Status - displays either Active, Closed, Transferred, Deleted or Created/Updated at date Created at Updated at Home care account transactions - displays in a table format: Transaction ID Date Type Amount Balance Created at Service Officers can select: Account history to display the Home care account history screen. Go to Step 3 Close to return to the Care recipient profile screen
3	Using the Home care account history screen + Read more ... The Home care account history screen: is available when the service in context’s current claim is the September 2021 claim onwards displays the home care account history details if the care recipient has more than one home care episode with the same home care service The Home care account history screen displays the: Care Recipient banner - displays the care recipient’s name, IDs, Date of Birth, Nominee: Y/N, Record type and Type of care status Home care account history section - displays the details of previous home care episodes Entry date Departure date Last updated Status - displays either Active, Closed, Transferred or Deleted Service Officers can select Back to return to the Home care account screen.

Home care accounts in the Aged Care Provider Portal (ACPP)

Table 3: this table describes the process to use the home care accounts screen and the home care accounts history screen in the ACPP at the care recipient level.

Step

Action

Using the Home care account screen + Read more ...

The Home care account screen is available when the service in context’s current claim is the September 2021 claim onwards

‘A users’ can go to the Home care account screen from the care recipient’s profile. See Steps 2 and 4 of the Going to and using the ACPP at the care recipient level table to perform a care recipient search and view a care recipient’s profile in the ACPP

The Home care account screen displays the following:

Care Recipient banner - displays the care recipient’s name, IDs, Date of Birth, Record type and Type of care status
Home care account balance section - displays the details for the current home care episode

Entry date
Balance
Departure date
Account closure date
Status - displays either Active, Closed, Transferred, Deleted or Created/Updated at date
Created at
Updated at

Home care account transactions - displays in a table format:

Transaction ID
Date
Type
Amount
Balance
Created at

‘A users’ can:

select Account history to display the Home care account history screen. Go to Step 2
select Close to return to the Care recipient profile screen

Using the Home care account history screen + Read more ...

‘A users’ can go to the Home care account history screen from the care recipient’s profile. See Steps 2 and 4 of the Going to and using the ACPP at the care recipient level table to perform a care recipient search and view a care recipient’s profile in the ACPP

The Home care account history screen:

is available when the service in context’s current claim is the September 2021 claim onwards
displays the home care account history details if the care recipient has more than one home care episode with the same home care service

The Home care account history screen displays the:

Care Recipient banner - displays the care recipient’s name, IDs, Date of Birth, Record type and Type of care status
Home care account history section - displays the details of previous home care episodes

Entry date
Departure date
Last updated
Status - displays either Active, Closed, Transferred or Deleted

‘A users’ can select Back to return to the Home care account and Home care account transactions summary screen.

Operational Information

Home care account 065-21081745

On this page:

Home care accounts in Aged Care Management Payment Systems (ACMPS)

Home care accounts in the Aged Care Staff Portal (ACSP)

Home care accounts in the Aged Care Provider Portal (ACPP)