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Cancellation and debt raising of Assistance for Isolated Children (AIC) Scheme payments 102-10020040



This document outlines how to cancel AIC payments and action overpayments. Only AIC Smart Centre staff can cancel AIC payments.

Cancelling AIC payments

An applicant may no longer be entitled to the payment(s) if there is a change of circumstances. It can include the student:

  • stopping full-time study
  • changing their term living arrangements
  • transferring to another payment, such as Youth Allowance, or
  • the applicant not having eligibility for payment

AIC Continuity of Schooling concession

The change of circumstances may mean the student no longer meets one of the AIC isolation conditions. The applicant could still get AIC payments if the student continues:

  • to attend the same school, or
  • be enrolled at the same distance education institution

Update the AIC record to show the change in circumstance where the student/applicant is no longer eligible for:

  • AIC
  • Boarding Allowance
  • Additional Boarding Allowance, or
  • Second Home Allowance

AIC Debts and Third Party Organisations (TPO)

AIC debts are usually the responsibility of the applicant.

Funds paid incorrectly to a TPO may be recovered in some circumstances.

Delegation for debt raising and debt waivers

All debt trained staff have the appropriate delegation to raise and waive a debt.

The Resources page contains links to the Direct Referral to SSO Webform and Level 2 Debt Helpdesk.

Codes for Assistance for Isolated Children (AIC) Scheme cancellation, suspension and rejection reasons

Suspension of payments of Assistance for Isolated Children (AIC) Scheme

Restoration of Assistance for Isolated Children (AIC) Scheme payments

Determining the Entitlement End date for the Assistance for Isolated Children (AIC) Scheme

Tier 0 technical support - self-sufficiency

Create a new debt record manually on the Debt Management and Information System (DMIS)

Finalised 'no debt' (FND) or 'zeroing' debts that are not legally recoverable

Changing account details on debts raised in the Debt Management and Information System (DMIS)

Recording reasons for decisions