Nominee arrangements under Income Management and enhanced Income Management 103-01010020

Program Service

Payment Nominee

Correspondence nominee

Be issued a BasicsCard

Y

N

Be issued a SmartCard

Y

N

Transfer card ownership to customer (BasicsCard or SmartCard)

Y

N

Allocate expenses from IM account, including to the BasicsCard

Y

Only if there is no NOP

Enquire and act in relation to the enhanced IM account, including transfers from the enhanced IM account and balance enquiries

Y

N

IM only

Request certain actions on behalf of their customer:

• exit a Voluntary IM Agreement (only with the agreement of the customer) or
• request an exemption or exclusion

N

Y

enhanced IM only

Any other program requests not outlined above.

Refer to enhanced Income Management subtab > Table 1 for managing these requests

N

Y

Be issued a BasicsCard

Y

N

Be issued a SmartCard

Y

N