Skip to navigation Skip to content

Replacing cheque payments at a customer's request 103-04040040

Expand/Collapse all sectionsExpand all


This procedure is no longer current.
It has been replaced by Reissue a payment or cheque at a customer's request.
This page will be removed in approximately one month.
Contact Operational.Blueprint to request historical content.

This document outlines the process where a customer may request a replacement cheque if their original cheque was not received, lost or not presented. From 1 January 2016, Services Australia has removed cheques as a payment option for Centrelink payments (except for international customers).