Cancellation, suspension and rejection codes for Mobility Allowance (MOB) including Period of Grace reasons 008-05070040

This document outlines a list of the cancellation, suspension and rejection codes for Mobility Allowance (MOB). The list of codes is not available to the public.

Legend of code table elements

Table 1: This table describes the acronyms and elements of the code tables.

Item	Description
1	Code 3 letter reason code.
2	Description Expanded meaning of 3 letter reason codes.
3	Action REJ = rejection SUS = suspension CAN = cancellation
4	Initiation Manual = reason codes that can be manually input on the Benefit Action (BA) screen. Auto = cancellation, suspension or rejection codes that automatically occur on the system and cannot be entered manually in most cases.
5	Who can restore This column indicates whether the payment can be restored at a Smart Centre or only at a service centre. Always check the Document List (DL) screen for information about the suspension because it may not be appropriate to restore at the first point of contact.

MOB list of cancellation, suspension and rejection codes A - K

Table 2: This table describes the different cancellation, suspension and rejection codes for MOB and who can restore MOB. Select a code for more information.

Letter

Terms

A-K

A-K list of cancellation, suspension and rejection codes

This table describes the A-K cancellation, suspension and rejection codes for MOB.

Code	Description	Valid Action Codes	Auto or Manual	Who can restore (does not apply to REJ)
AG1	Agreement not current or job seeker registration lapsed - not eligible for higher rate; placed in Period of Grace (POG) and remains qualified for standard rate at end of POG	reassessment	Auto
AG2	Agreement not current or job seeker registration lapsed - not eligible for higher rate and no entitlement to standard rate at end of POG	CAN	Auto
CAD	Customer has died	CAN	Auto
CGP	Period of Grace ended	CAN	Auto
CME	Medical ineligibility	CAN	Auto or Manual
CMR	Cancelled. Medical form not returned	CAN	Manual
CND	NDIS ended (for HCC recipients)	CAN	Auto
CNR	Review not returned	CAN	Auto
CNS	JobSeeker Payment (JSP) cancelled	CAN	Auto
COT	Other	CAN	Manual
COV	Cancelled overseas	CAN	Auto
CPI	No Identity Documentation	CAN	Auto
CPT	Able to use public transport	CAN	Auto
CRE	Residentially ineligible	CAN	Auto
CTH	CRS Training - no higher rate qualification (Not used from 8 December 2007)	REJ	Auto
CTT	Failed MOB travel test	CAN	Auto
CTY	Migrant 2 year waiting Period	CAN	Auto
CVA	Vehicle Assistance Scheme (DVA)	CAN	Auto
CVE	Verification not returned	CAN	Auto
DIS	Receiving funded package of support from National Disability Insurance Scheme	REJ	Auto or Manual
EM1	Working less than 15 hours per week - not eligible for higher rate; placed in POG and remains eligible for standard rate at end of POG	reassessment	Auto
EM2	Working less than 15 hours per week - not eligible for higher rate; placed in POG and no entitlement to standard rate at end of POG	CAN	Auto
EPE	Extension Period Ended	SUS, CAN	Auto or Manual
FRC	Fail to reply to correspondence	REJ, SUS, CAN	Manual
GWN	Customer has gone overseas without notifying	CAN	Manual	only valid for Region Codes of IRV/RVW
IMP	Customer in prison	REJ, CAN	Manual

MOB list of cancellation, suspension and rejection codes L - Z

Table 3: This table describes the different cancellation, suspension and rejection codes for MOB and who can restore MOB. Select a code for more information.