Track Medicare claims online 133-24020907
Claim status in Mainframe and customer claims tracker
The status of claims displayed for staff in Mainframe corresponding to the status types displayed for customers.
Mainframe |
Customer view |
LOAD BCKG PEND PERR PRVS PREF PAID (today) |
Submitted |
PAID (prior to today) |
Completed |
RDEL UNRS |
Closed |
Digital Support Products
Online guides and videos show how customers use self service. Customers can view these on the Services Australia website or YouTube Channel (https://www.youtube.com/@ServicesAustraliaGovAU).
Staff can view them at Medicare digital support products. Staff can also view training simulations.
VOD Track Medicare claims online - A digital service for Medicare customers
VOD transcript Track Medicare claims online