Track Medicare claims online 133-24020907
Expand allClaim status in Mainframe and customer claims tracker
The status of claims displayed for staff in Mainframe corresponding to the status types displayed for customers.
| Mainframe | Customer view |
| LOAD BCKG PEND PERR PRVS PREF PAID (today) | Submitted |
| PAID (prior to today) | Completed |
| RDEL UNRS | Closed |
Digital Support Products
Online guides and videos show how customers use self service.
Customers can view these through:
Staff can view these through:
- Medicare digital support products
- training simulations
- VOD Track Medicare claims online - A digital service for Medicare customers
- VOD transcript Track Medicare claims online