My care plan history in Medicare online account 133-25040906

Digital Support Products

Online guides and videos show how customers use self service.

Customers can view these through:

• Services Australia website > Online help link
• Services Australia - YouTube channel

Staff can view these through:

• Medicare digital support products
• Staff Training Simulations
• Quick clips for staff > My care plans > My care plan history

Services Australia website

Medicare online account

Understanding your Medicare Claims History Statement

Medicare online help guides

Intranet links

Digital Support Directory