Manage and process a change of assessment (COA) application 277-03120020
Expand allTemplates
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S75 Decision template
S75 CDM – Recommendation and decision template
Letters
The below letters are currently being reviewed and approved by the Correspondence Branch.
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UQ190.04 Application or response or documents being returned due to offensive content
UQ190.01 Application or response or correspondence or CTP withdrawn
UQ190.07 Request for contact re application - Respondent
UQ190.05 Non-customer carer case - Confirming application received - Applicant
UQ190.06 Non-customer carer cases - Application or response received - Respondent
UQ190.08 Response and cross application received - to applicant or other respondent
Endorsed letters on the Operational Blueprint letter and electronic messaging page:
UQ190.00 Additional change of assessment information
UQ196.00 We have sent you an important email
Endorsed letters via the COA letter macro:
UQ190.01 Letter when additional information has been received form either party
UQ190.08 Letter to applicant response and cross application
UQ191.00 Letter when additional information has been received from either party or we have obtained information during the COA process
Calculators
Separated parents’ calculators – including Child Support formula calculators to assist general and specialist staff, including Decision Makers (DMs)/Part 6A Objections/COA staff, calculate parents’ child support payments.
Supporting Resources
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Do not release these attachments externally. See Information Publication Scheme.Electronic File ManagementCOA Reason 2 and FTB implicationsTerminating events and their effect on COA applicationsMinimum CollectionReason 2 - Centrelink referral changesCOA process - Customer Contact