Non-agency payment (NAP) 277-04230000

Policy

The Child Support Guide 5.1.4: Collection of arrears accrued during non-collect period

The Child Support Guide 5.3.1: Non-agency payments

The Child Support Guide 5.3.3: Crediting lump sum payments

The Child Support Guide 5.5.5: Overpayments

The Child Support Guide 5.6.3: Reapplying for collection

The Child Support Guide 6.2.1: Information need not be in writing

The Child Support Guide 6.3.6: Authorised representatives

Legislation

Links to the Federal Register of Legislation site go to a 'Series' page. Select the ‘Latest’ version.

Child Support (Registration and Collection) Act 1988

• section 4, Interpretation of Appealable Refusal Decision - paragraph (c)
• section 71, Direct Payments to Payees
• section 71A, Payments to Third Persons by Payer
• section 71B, Payments not in Money
• section 71C, Other Payments of up to 30% of Child Support Liability
• section 71D, Registrar may Refuse to Credit Amounts in Special circumstances
• section 80, Decisions against which objections may be lodged (Items 5 and 6)

Child Support (Registration and Collection) Regulations 2018, section 19, Specified payments

Delegations and authorisations

Service Officer (SO3) and above

• Credit NAP under s71, s71A and 71B, where there is:
• no dispute
• both parties can be contacted
• Credit NAP reported by the person owed the debt under s71, s71A, 71B and 71C

Service Officer (SO4) and above

• Credit NAP under s71, s71A, 71B and 71C where there is:
• a dispute
• where either party cannot be contacted
• Refuse to credit an amount under s71D

Note: this does not prevent an officer at a lower level who has the support from their team leader from carrying out the preliminary steps. However, the final decision to process a NAP must be made by an authorised officer or higher.

Child Support Services, Delegations and Authorisations