Level 1 complaints - Child Support 277-09020020

Complaints

Medicare escalated complaints team

Child Support - national and site mailboxes >Customer Service

Media Branch

Innovation teams

Escalation Coordination Team

Commonwealth Ombudsman - Better practice complaint handling guide

Commonwealth Ombudsman – Unreasonable complainant conduct

Commonwealth Ombudsman - How to deliver an effective apology

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UQ71.00 Complaint outcome

UQ71.01 Complaint update

UQ71.02 Complaint acknowledgement

UQ71.03 Complaint acknowledgement – other issues

UQ71.04 Compliment acknowledgement

Complaints handling

Security incident reporting

Staff Feedback Tool - to record internal feedback and staff compliments for peers