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Level 2 complaints - Child Support 277-09020030



Contact details

Child Support departure prohibition orders (DPO)

Child Support - technical assistance for escalated customers

Complaints

Child Support

Child Support - National New Customers Mainstream Services (NCMS) - Call Recording team

Child Support - site/branch national mailboxes

Internal Fraud team

Commonwealth Ombudsman

Privacy Contact Officers

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Services Australia website

Intranet

Current Research

Plain English Policy

The Writing Guide

Privacy polices

Child Safety

Guides

ATO Applications Manual

Security incident reporting

Security incident reporting

Feedback tool

Contact for Level 2 complaints management processes

This table has detail about where to find contact details for business teams referred to in this file.

Contact

Location of contact details

ATO Complaints team

Complaints, see level 2 Australian Taxation Office (ATO) complaints

Child Support Complaints team

Complaints, see warm transfer customers to Level 2 - Escalated Complaints and Feedback team

Child Support call recording

Child Support - National New Customers and Mainstream Services (NCMS) - Call Recording team

Child Support Program Branch

Child Support, see Child Support contact details for staff.

Child Support - Site/Branch National Mailboxes

Child Support - site/branch national mailboxes

Complaints

Complaints, see Level 2 Complaints

Internal fraud

Internal Fraud team

Gender Guidelines

Gender Guidelines - Contacts

Market and Social Research team

Market and Social Research - Contacts

Media team

Media - contact details