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Manual letters in Pluto 277-19070505

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This document outlines the process for issuing a manual letter in Pluto.

Letters

Child Support uses letters as a means of contact only when there is a legislative or administrative requirement to provide a written notice. This includes when:

  • making a decision
  • confirming a step in a process
  • sending a formal notice

The preference is to use a system generated letter where possible.

Letters for Child Support customers

Documentation in Pluto

Manage interactions in Pluto

Viewing and searching correspondence in Pluto