This document outlines how to assess, when working out maintenance income for Family Tax Benefit (FTB) Part A, the amount of child support to be excluded from the Maintenance Income Test because it is for child disability expenses.
Assessment of child support received for child disability expenses
This table describes the steps to assess the amount of child support received for child disability expenses for the purposes of the Maintenance Income Test (MIT). Portions of this process are completed by Child Support Unit (Regional Office Code: CSJ) staff.
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Step |
Action |
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1 |
Family Tax Benefit (FTB) customer receives child support for a child who has a permanent or long-lasting disability + Read more ...
If the Child Support Unit (CSU within Centrelink) is directly notified by Child Support of an increase in the customer's child support assessment, specifically for child disability expenses, go to Step 3.
If allocated a manual review with keyword CSUREV, go to Step 6.
If the customer notifies Centrelink of child support received for child disability expenses, is the amount in addition to their assessed amount from Child Support and specifically to expenses relating to the child's disability?
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Yes, scan any relevant documentation provided by the customer onto the record, for example 'Notice of Determination' from Child Support and send a Fast Note to the Child Support Unit:
Use Fast Note - select Auto Text, use Families > Enquiry > Maintenance Enquiry. Keywords: the 'Maintenance Enquiry' template automatically includes the relevant 'ACTCSU' keyword. If the request is urgent, the 'URGENT' keyword must be manually added to the Fast Note. Procedure ends here for Families and Child Care (FCC) staff. When the Fast Note is ready to be actioned, CSU staff go to Step 2
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No, a referral to the CSU is not required. Record contact details on a DOC. Procedure ends here
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2 |
Child support + Read more ...
 For Child Support Unit (CSU) Smart Centre Processing staff.
Does the customer have a Child Support case which recognises/includes their child's disability expenses?
Note: CSU staff can confirm this in Cuba.
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3 |
Child Support assessment recognises/includes child's disability expenses + Read more ...
For Child Support Unit (CSU) Smart Centre Processing staff.
Have the details already been coded on the MNDE screen?
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Yes:
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but they have changed, go to Step 5
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and they remain the same, no further action is required
Procedure ends here
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No, go to Step 5
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4 |
Child Support assessment does not recognise/include child's disability expenses + Read more ...
For Child Support Unit (CSU) Smart Centre Processing staff.
The assessment for an exemption from child support income due to child disability expenses is rejected.
As child disability expenses have not been included in the Child Support assessment further action is required.
Procedure ends here.
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5 |
Record the disability maintenance expenditure % + Read more ...
For Child Support Unit (CSU) Smart Centre Processing staff.
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Go to the Maintenance Entitlement Group Summary (MNGS) screen:
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key 'S' next to each child you want to code an exemption for and press [Enter]
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On the Maintenance Entitlement Child Details (MNCD) screen:
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if 1 child was selected on MNGS, key 'S' next to Disability Exemption: and press [Enter]
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if 2 or more children were selected, key 'A' next to Disability Exemption: and press [Enter]
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On the Disability Maintenance Expenditure exemption (MNDE) screen key:
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date the exemption starts in Event Date
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'I' to insert information('C' if changing details or 'D' if deleting details)
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date the exemption ends in Event date
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0.00 to remove the exemption on the date that it ends
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'I' to insert information ('C' if changing details or 'D' if deleting details) Enter Source: and DOR: fields and press [Enter]
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If more than one child is selected, complete details on each child's MNDE screen
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Finalise activity on Assessment Results (AR) screen
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Record details on a DOC. Use Fast Note - select Auto Text, use Families > Update > Child Disability Exempt Maintenance
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In Customer First, create a manual review on the Review Registration (RVR) screen and complete the fields as follows:
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Service Reason: CSS
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Review Reason: REV (Manual Review)
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Due Date: 12 months from today's date
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Source: INT
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Date of Receipt: today's date
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Votes: Follow up any change of circumstances to Child Disability Exempt Maintenance
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Keywords: CSUREV
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Workgroup: leave blank
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Position: leave blank
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Transfer to Region: leave blank
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Send a Q999 - Disability Maintenance Expenditure – grant letter to the customer.
See example of recording a Disability Maintenance Expenditure Exemption.
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6 |
Actioning review + Read more ...
When allocated a review, check if there have been any changes to the total maintenance income received for the child since the last assessment or review.
If there have been changes to the total contact will need to be made via CLU.
Record the details, use Fast Note - select Auto text, use Families > Updates > CSU Progress Doc.
If there has not been any change:
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close the review
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set a new review with due date 12 months from today’s date. See Step 5 for help creating the review.
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DOC the record with the following:
Title: Child Disability Expenses
Body: ‘CSU accessed record to complete Child Disability expenses review.
There have been no changes to Child Disability Expenses for child [child’s name]. Review has been actioned.
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