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Advanced Organisation Search tool for staff 111-06040100



This document outlines how staff can get information about businesses and organisations that provide services to Services Australia customers.

On this Page:

Businesses and organisations

Many businesses and organisations participate in programmes delivered by Services Australia. Most of these are registered with Services Australia to help in the delivery of services to customers.

Advanced Organisation Search tool

The tool is in Customer First.

It gives staff details about businesses and organisations that provide the following services:

  • Income Management
  • BasicsCard
  • Centrepay
  • Centrelink Confirmation eServices
  • Rent Deduction Scheme

Staff can use the tool to:

  • Identify businesses participating in the Centrepay deduction service
  • Identify service providers contracted as Income Management organisations
  • Identify service providers known as 'uncontracted' Income Management organisations
  • Locate stores that accept BasicsCard
  • Identify Centrelink Confirmation eServices organisations

Staff can search using:

  • Basic search
  • Advanced search
  • Location search

The Resources page contains links to the Services Australia website and the Find a business or organisation Search tool for customers.

Business and organisation search tools

Centrepay Business interactions

BasicsCard merchant information, eligibility and approval

Payment of income managed funds to Third Party Organisations (TPOs)