Generating a Data Integrity Multiples Reporting Tool (DIMRPT) report 111-08000010

The purpose of the DIMRPT is to allow Data Quality Unit (DQU), Service Zone and National Office staff to generate their own tailored reports showing the number of NMIP multiples created by staff.

This report reflects automatic or New Multiple Intervention Plan (NMIP) multiple customer records only. After a new customer record (or CRN) is created, the NMIP process checks for same/similar customer records and, if a match is found, a CLI/MLC activity is generated for investigation by the officer responsible for creating the new (and probable multiple) record. The NMIP report only covers about 40% of all multiples created by network staff. The remaining are discovered manually or via other methods.

An alternative NMIP multiple report is available, see Generating a multiple records report using the Data Integrity Error Search Data (DIESD) System which provides additional flexibility to the DIMRPT report.

Users are initially required to establish the correct destination of the DIMRPT. This is done by ensuring the positional mailbox is recorded accurately in the Reference Data Facility (RDF) table which is sourced from the Area Offices Details (AOD) screen. If this is not completed, or completed incorrectly, the report will be sent to the DQU positional mailbox.

Only authorised users can make changes to the AOD screen. If access is required to the zones positional mailbox, contact the person who is listed on the AOD screen in the RDF table. An ISP request is required to obtain access.

Users can generate a report by specifying a date or settlement period range and filter by Service Zone and/or Region Office Code of interest for the office to which the user is assigned access.

The DIMRPT provides the following data:

• Date
• Service Zone
• Region Office
• User ID
• Error Code
• Status
• New CRN
• Existing CRN
• SP (Settlement Period)
• Settlement Year
• SP Start Date
• Activity Code
• Service Reason

For additional flexibility in NMIP reporting, see Generating a multiple records report using the Data Integrity Error Search Data (DIESD) System.