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Classifying Centrelink digital images via the National Queue 111-10010060

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The Centrelink Classification Index contains:

  • unstructured (UNS) codes and details to classify non-barcoded documents
  • classification information for form codes and unstructured documents
  • information and action needed for Classification Support Officers who do manual classification of Centrelink customer documents escalated to Classification Support

International customer record creation tips

Refer to the Multicultural Guide for more information.