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PBS Authorities quality checking in QST 111-20061010



Service Delivery Quality Centre

Enterprise Quality Framework

Report a Privacy Incident – Privacy Incident Notification form

Privacy and Secrecy

Contact details

Pharmaceutical Benefits Scheme (PBS) - General enquiries

PBS Pharmaceutical Advisers

Health Service Delivery Division - Quality, Performance and Technical Support

Health Service Delivery Division - Program areas - Pharmaceutical Benefits Scheme (PBS)

Error codes - error free

Table 1

Error codes

Error definition

A00

No errors.

Error codes - B status codes - system

Table 2: Mainframe or Online PBS Authorities system errors and recording errors. For example, typographical or selection errors. For processes, see:

  • Processing new Authority requests in the Pharmaceutical Benefits Scheme (PBS)
  • Mainframe Authority approval processing for Pharmaceutical Advisers (PA)
  • Processing Complex Authority Required Listings

    Error codes

    Error definition

    B01

    Critical

    Quantity error.

    Incorrect quantity approved.

    B02

    Critical

    Repeat error.

    Incorrect repeats approved.

    B03

    Critical

    Authority number error.

    Incorrect authority number.

    B04

    Critical

    Item code error.

    Incorrect item code recorded.

    B05

    Critical

    Dosage error.

    Incorrect dosage.

    B06

    Critical

    Prescribing date error.

    Incorrect prescribing date.

    B07

    Critical

    Assessment result error.

    Incorrect assessment results recorded.

    B08

    Critical

    Q&A error.

    Q&A recorded incorrectly or incomplete. Includes all recording errors in question responses.

    B09

    Critical

    Restriction code error.

    Incorrect or omitted restriction codes.

    B10

    Critical

    Application type error.

    Incorrect channel identified (written or telephony).

    B11

    Critical

    Hospital provider number (S100) error.

    Incorrect hospital provider number.

    B12

    Critical

    Patient error.

    Recorded against the incorrect patient.

    B13

    Critical

    Prescriber ID error.

    Incorrect prescriber ID.

    B14

    Critical

    Record not updated.

    Record not updated or no record created.

    B18

    Non-critical

    System Comments minor error.

    Omitted, incomplete or incorrect comments.

    B19

    Critical

    System Comments critical error.

    This error could impact the reputation of agency

    B20

    Critical

    System Privacy Breach.

    Information recorded is a breach of privacy.

    B21

    Non-critical

    System Date of lodgement error.

    Incorrect date of lodgement.

    B22

    Critical

    Attachment error.

    Supporting document attached is incorrect or incomplete.

Error codes - D status codes - letters

Table 3. for processes, see:

Error codes - E status codes - assessing

Table 4: for the process, see Processing new Authority requests in the Pharmaceutical Benefits Scheme (PBS).

Error codes

Error definition

E01

Critical

Assessing error

Eligibility or criteria assessed incorrectly

Error codes - F status codes - PaNDA

Table 5: for processes, see

Error codes - G status codes - HPOS

Table 6: for processes, see:

Error codes - H status codes - database

Table 7: for process, see Processing Complex Authority Required Listings.

Error codes

Error definition

H01

Non-critical

Database not updated correctly.

Incorrect or omitted:

  • application status - completed, approved, rejected or held
  • application type - initial, first continuing, change etc.
  • comments
  • criteria - test information, re-diagnosis details etc.
  • dates - application, assessment, received, rejected etc.
  • drug name, dosage, quantity, strength or repeats
  • history details
  • patient details
  • prescriber or provider details
  • channel - HPOS or written

Record not created.