Error code |
Error definition |
It is an error when |
ES02
Critical |
The provider number does not match the name listed on the form.
|
Banking forms have been accepted and processed when the provider number does not match the name listed on the form.
This also includes the absence of a provider number and details have been updated in PDS.
|
ES03
Critical |
The incorrect provider number is updated that is not stipulated on the form. |
Banking forms have been accepted and processed to the incorrect provider number profile in PDS.
|
ES04
Critical |
The provider number does not match practice address. |
Banking forms have been accepted and processed where PDS records do not match the details on the form.
|
ES05
Critical |
Form incorrectly rejected. |
Banking forms have been rejected incorrectly.
|
ES06
Critical |
The declaration/form has not been signed by the applicant or accepted with invalid signature. |
Banking forms have been accepted and processed without a hand written signature. Digital signatures not acceptable. This includes signatures that are not original and/or signatures that are copied.
Banking forms have been accepted and processed without the applicant's signature.
|
ES07
Critical |
Bank details signed form dated in the past or future or with no date.
|
Banking forms have been accepted and processed with a signature, without a date or exceeding 30 days from the date of lodgement.
Future dated signed forms are not accepted. This excludes effective start dates for banking details and/or Minor ID’s.
|
ES08
Critical |
All pages of HW027 or HW052 have not been received and details have been recorded. |
Banking forms have been accepted and processed where all or part of the Provider Agreement/ banking form is absent.
|
ES09
Critical |
The additional document to authorise the update provided with the bank details form has not been signed by the provider but has been actioned.
|
Additional correspondence was attached requesting to update multiple providers but the attachment was not signed by the applicant. Banking forms have been accepted and processed.
|
ES10
Critical |
The additional document with the form signed by the provider has not been actioned and no contact was made to the provider.
|
In the instance of requests to update multiple providers the documents have been signed by the applicant but was not processed. Provider was not contacted to confirm date of effect.
|
ES26
Critical |
Application(s) received but not actioned.
|
Application(s) received with required details but not actioned accordingly.
|