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ISIS Applications Support 111-26000000



This topic outlines the procedures related to ISIS Applications Support.

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Government Intent

The ISIS Applications Support team is responsible for all enhancements and new work associated with a number of clusters which underpin the applications infrastructure of other application teams. The ISIS Applications Support team also provide guidelines, technical expertise, training and general consultation services to Applications areas to support them in embracing departmental frameworks in their day to day operations.

The ISIS Applications Support team assist teams in supporting Centrelink's IT objectives by encouraging the use of appropriate combinations of applications, platforms and up to date technologies that are already in place in the organisation, such as object-oriented technologies for example, SOA Frameworks.

ISIS Applications Support clusters

The following are the clusters that we are responsible for. For more information on these and all of the other clusters that we look after, please click on the links associated with each cluster on the left side of the page.

  • Assessment and Determination (ASD)
  • Concession Entitlement (CEM)
  • Claim Management (CLA)
  • Claim Form Circumstances (CLM)
  • Inter environment Change of Address (ICOA)
  • Janus Presentation Framework (JPF)
  • National Index (NX)
  • Online Document Recording (ODR)
  • Quality Online (QOL)
  • Transaction Activity Generation (TAG)
  • Work Items Assistant (WIA)
  • Weekly Payments (WKL)

Contents

Assessment and Determination (ASD)