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Amend a person's Medicare enrolment details 011-44110000

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Contacts

Medicare Consumers Program Support - Medicare Consumers Section - Medicare Branch

Medicare and Aged Care - Local Peer Support (LPS)

Letters

Services Australia has endorsed the letter or electronic message for use. It is the latest version. Do not use locally produced letters or electronic message.

Service Officers can start the following letter from CDMS or DMC. See Digital Messaging Capability (DMC) to create and send letters.

Z0137 Request for information to complete your Medicare enrolment.

Services Australia website

Medicare online account help - Update your personal details

Update your personal details for Medicare

Updating titles in CDMS

This table describes when a title must be updated on existing enrolment records as indicated on a form.

Existing record shows:

Form details reflect:

Action required:

Title recorded

No title

Do not update existing title.

Title recorded

A different title

Update record with new title.
Note: if person is the group contact, update group contact details.

No title recorded

A title

Update record with new title.

Note: update a title on an existing enrolment record at the customer’s request where a customer attends a service centre or calls the general enquiries line and passes a public security check.