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Concession Entitlement System 101-06060000

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This document outlines information about the concession entitlement system and the procedures that it manages.

Information provided by the Concession Entitlement System

The Concession Entitlement System manages the application of concession card rules, processing information from all the relevant Centrelink computer systems to determine both card entitlement and to apply the card hierarchy.

It also enables a Service Officer to view concession entitlement, update delivery preferences (for example, remove or display an alternate address on card).

Some of the key elements the Concession Entitlement System manages include:

  • Concurrent eligibility to more than one concession card (for example, Parenting Payment Single (PPS)/Family Tax Benefit (FTB) customer has Pensioner Concession Card (PCC) and Health Care Card (HCC) entitlement)
  • Retention of concession eligibility after payment has cancelled, typically where payment has ceased due to increased earnings from employment
  • No entitlement to concessions while payment is being made (for example, while they are out of Australia)
  • Current recipients of payment may or may not be eligible for a concession card

Contents

Concession Entitlement Validation Online Enquiry

Override entitlement processing for concession cards

Preferences for concession cards

Extended entitlement to Concession Cards

Pensioner Concession Card (PCC)

Health Care Card (HCC)

Low Income Health Care Card (LIC)

Commonwealth Seniors Health Card (CSHC)

Ex-Carer Allowance (child) Health Care Card (EHC)