Transition to Business Hub from Centrelink Business Online Services (CBOS) 101-19103112

Over time, the agency is migrating existing CBOS services into Business Hub.

The agency will notify businesses about the transition from CBOS to Business Hub when it is time to do so. All users that need ongoing access to online services will be provided instructions on how to transition from CBOS into Business Hub.

Business Hub is a secure online service for registered businesses. Users can log on and connect to a range of services offered by the agency. Over time, Business Hub will replace CBOS.

PRODA is an online authentication system. The agency gives users a username, password, and verification code.

Users need to register for PRODA to access services offered through the Business Hub. To get access, users will need to provide 100 points of valid Government issued identity. A Registration Authority (RA) number will be sent to the user to connect to the Business Hub.

PRODA has a helpdesk to manage any issues with registration.

CBOS will stay active until all services have migrated to Business Hub.

Some users may get instructions to register with PRODA before their services are available in Business Hub.

This ensures the process is completed and any issues resolved before the start date.

Users can continue to use CBOS until the agency tells them their services are available in Business Hub.