Assessing Carer Payment (CP) when the care is shared 009-04050010
Court Order or Parenting Plans
Court orders or parenting plans may state:
- future changes to the caring arrangement;
- a caring arrangement which is not weekly or fortnightly
Escalations
Staff must follow the Technical Support Model and use available reference material to research a query before escalating to a Tier 1 technical support or Tier 2 technical support.
Unless Operational Blueprint instructs a direct referral to a Level 2 Policy Helpdesk, staff must always seek support from Tier 1 or 2 support.
For SSOs and Team Leaders, see Tier 2 technical support - SSO.
Factsheet
Parenting plans, registered parenting plans and parenting or court orders