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Coding an absence where no Carer Payment (CP) link exists 009-06010060

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This document outlines the process where Carer Payment links between the carer and care receiver records on Centrelink's computer system do not exist.

Linking carer and care receiver

Since 1 July 1999, carer and care receiver records are linked. However, the links between the two records were not automatically created at that time. Links between the carer and care receiver have been created as the customer's payment has come up for a review, however, if a customer has been missed this procedure can be followed.

Where the carer and care receiver are not linked and the absence is for Carer Payment, the absence cannot be coded.

The Resources page contains links to the Services Australia website for publications for carers, and to the My Aged Care website for information about Commonwealth Respite and Carelink Centres.

Carer Payment (CP) and Carer Allowance (CA) overseas absences

Carer is absent from caring situation

Care receiver is absent from the caring situation (CLK)