Compensation Recovery Teams (CLK) 117-01020000
This document outlines the role of the Compensation Recovery Team (CRT).
CRT
The CRT is the main contact between the various parties involved in a claim for compensation.
The CRT:
- provide a clearance before granting a compensation affected payment (CAP) for a customer or partner
- ensures customers take reasonable action to claim compensation
- monitor the progress of a compensation claim
- record rates of periodic payments
- calculate lump sum preclusion periods and charges
- recover compensation debts
The CRT provides advice on the compensation provisions of the Social Security Act 1991, to:
- Service Officers
- customers
- customer’s Solicitor
- compensation payers
The Resources page has a link to contact details for Compensation Recovery Centrelink, a list of abbreviations and acronyms and two tables of Compensation terminology.
Contents
Role of staff outside Compensation Teams
Compensation Recovery Team (CRT) reviews