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Compensation Recovery Teams (CLK) 117-01020000

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This document outlines the role of the Compensation Recovery Team (CRT).

CRT

The CRT is the main contact between the various parties involved in a claim for compensation.

The CRT:

  • provide a clearance prior to granting a compensation affected payment (CAP) for a customer or partner
  • ensure customers take reasonable action to claim compensation
  • monitor the progress of a compensation claim
  • record rates of periodic payments
  • calculate lump sum preclusion periods and charges
  • recover compensation debts

The CRT provides advice on the compensation provisions of the Social Security Act 1991, to:

  • Service Officers
  • customers
  • customer’s Solicitor
  • compensation payers

The Resources page has a link to contact details for Compensation Recovery Centrelink, a list of abbreviations and acronyms and two tables of Compensation terminology.

Contents

Role of staff outside Compensation Teams

Compensation Recovery Team (CRT) reviews

Compensation affected payments (CAP)

Treatment of compensation payments