Compensation Recovery Teams (CLK) 117-01020000
Contact details
- Services Australia website – Phone us >Centrelink phone numbers>Centrelink Compensation Recovery
- Office Locator - National Compensation Team (CTN)
- Centrelink Compensation Recovery Technical Support
General processing abbreviations and acronyms
Table 1: this table has standard abbreviations and acronyms used in Centrelink Compensation Recovery
| Abbreviation | Description |
| ART | Administrative Review Tribunal |
| ADV | Advance Payment |
| AOC | Arrears and other Costs |
| CAP | Compensation Affected Payment |
| CARS | Claims Assessment and Resolution Services |
| CHG | Charge |
| COD | Certificate of Determination |
| CLS | Common Law Settlement |
| CMS | Compensation Management System |
| CRO | Compensation Recovery Officer |
| CRT | Compensation Recovery Team |
| CTP | Compulsory Third Party (Motor Vehicle Claim) |
| CVS | Corona Virus Supplement |
| CWE | Current Weekly Earnings |
| DDN | Direct Deductions |
| DDB | Dust Disease Board |
| DEF | Defendant |
| DOB | Date of Birth |
| DOI | Date of Injury / Incident |
| DLP | Date last paid periodic compensation payments |
| DSS | Department of Social Services |
| DTF | Desktop Fax |
| DVA | Department of Veteran Affairs |
| EFT | Electronic Funds Transfer |
| FOI | Freedom of Information |
| GLO | Global Economic Loss Lump Sum Settlement |
| FGRA | Future Gratuitous Services |
| FLOE | Future Loss of Earnings |
| FPP | Future Preclusion Period |
| JUD | Judgement |
| IB | Impairment Benefit |
| ICWA | Insurance Commission of Western Australia |
| IMP | Impairment Payment |
| IMR | Income Maintenance Rate |
| INC | Income |
| INT | Interest |
| IP | Impairment Payment |
| ISP | Income Support Payment |
| LIC | Low Income Health Care Card (LIC) |
| LOE | Loss of Earnings |
| LOEC | Loss of Earnings Capacity |
| LOAM | Loss of Amenities |
| LSPP | Lump Sum Preclusion Period |
| MED | Medical payments |
| MOA | Memorandum of Agreement |
| MOC | Medicals only claim |
| MOD C | Compensation and Damages Form |
| MVA | Motor Vehicle Accident |
| MAC | Motor Accidents Claim |
| NEL | Non-Economic Loss lump sum settlement |
| NWE | Notional Weekly Earnings |
| PGRA | Post Gratuitous Services |
| PI | Permanent Impairment |
| PIAWE | Pre-Injury Average Weekly Earnings |
| P/L | Public Liability |
| PLEC | Past Loss of Earnings |
| PLOE | Partial Loss of Earnings |
| RED | Redemption |
| REHAB | Rehabilitation payments |
| ROC | Redemption and Other Costs |
| RPCP | Repaid Periodic Compensation Payments |
| RTWSA | Return to Work South Australia |
| SET | Settlement |
| SF030 | Notice to Prepare Refund Account |
| SME | Subject Matter Expert |
| SO | Service Officer |
| SOL | Solicitor |
| SS Act | Social Security Act 1991 |
| SS Guide | Guide to Social Security Law |
| SS445 | Compensation Advice of Periodic Payments Form |
| SS446 | Compensation Advice of Lump Sum Payments Form |
| SS484 | Compensation Recovery Statement of Financial Circumstances Form |
| SS485 | Compensation Personal Sickness & Accident Claim Form |
| TAC | Transport Accident Commission |
| TOS | Terms of Settlement |
| VWA | Victorian WorkCover Authority |
| WCQ | WorkCover Queensland |
Compensation Terminology – A to K Index
Table 2
Letter | Terms |
A-K See also: L-Z | Centrelink Compensation Recovery Compensation assessed as direct deduction Compensation assessed as income Compensation management system |
Compensation Terminology – A to K Terms
| Term | Description |
| Centrelink Compensation Recovery | A program delivered by Services Australia on behalf of the government, to recover Centrelink income support payments paid to an injured person in relation to an injury/illness where they have been awarded compensation. It is a principle of the social security system that people who are unable to work because of a compensable injury should not receive income support from both the social security system and compensation systems for the same period. |
| Claimant | The person seeking compensation (plaintiff). |
| Compensable event | The date of the compensable event is the later of the:
|
| Compensation affected payment | A social security payment that can be affected by the receipt of, a lump sum compensation payment and/or periodic compensation payments. Compensation affects most Centrelink income support payments. |
| Compensation assessed as direct deduction | Applies where the compensation recipient was not receiving income support at the date of the compensable event, compensation is assessed as direct deduction. |
| Compensation assessed as income | An income test concession applies where the compensation recipient was receiving income support at the time of the compensable event, compensation is treated as income. |
| Compensation clearance | The CRT will investigate the customer’s compensation claim and determine if any action is to be taken, and tell Service Officers of the payability of a customer’s CAP. |
| Compensation divisor | The compensation part is divided by the income cut-out amount for a single rate of pension applying at the date of the settlement. |
| Compensation management system | The database system used by the agency to manage Centrelink compensation recovery cases, including to register a case, enter details of relevant parties and action periodic and lump sum payments. |
| Compensation payer | The person who is liable to make a payment of compensation |
| Compensation part | In ALL cases where:
then 50% or half the lump sum payment is deemed the compensation part In ALL cases where a compensation claim finalised after a contested hearing by a court, tribunal or arbitrator, can be known as a judgment, the specific amounts awarded for economic loss, including the arrears or advance of the periodic compensation payments, are taken to be the compensation part of the lump sum payment and the 50% rule does not apply. |
| Compensation recovery charge | A compensation recovery charge is the legally recoverable amount (debt) raised to the compensation payer or to the customer, when a customer receives a lump sum payment or periodic arrears of compensation payments, for the same period income support payments have been paid to a customer and/or partner. |
| Deed of release | Deed of release provides the terms of settlement, the amount and any other payment components, or deductions from the settlement. The deed of release must have at least one signature either physical or electronic from the Defendant Solicitor or compensation payer and Plaintiff Solicitor or customer. |
| Defendant | The compensation payer or liable party. |
| Direct deduction | Periodic compensation is assessed as a dollar for dollar rate reduction against the CAP rate otherwise payable. |
| Economic loss | The portion (or component) of a compensation settlement for the claimant's loss of earnings or lost capacity to earn. |
| Ex-gratia payment | A payment that is made without the liability being established or admitted and treated as other compensatory in nature lump sums. |
| Global settlement | Means lump sum settlement. |
| Gradual return to work | When the customer is on a gradual return to work and is getting both earned income (wages) and partial compensation payments. |
| Gratuitous care | If someone provides care for a person who has a compensation claim, this can be added to that claim (settlement). |
| Gross lump sum settlement amount | To calculate the gross lump sum settlement amount, add ALL these payments together:
The only allowable deduction before applying the 50% rule is the gross weekly compensation that has been paid. |
| Income text concession | Applies where the compensation recipient was receiving income support at the time of the compensable event, compensation is treated as income. |
| Injured person | The individual who has suffered an injury or illness. |
| Incident/Injury | Injury, illness, or disease about a compensation claim. |
| Implied authority | Solicitor acting on behalf of the injured worker. |
| Judgement | A ruling or judgement by a judge or tribunal after a contested hearing in finalisation of a compensation claim. |
Compensation Terminology – L to Z Index
Table 4
Letter | Terms |
L-Z See also: A-K | Periodic compensation payment period Redemptions and Other Costs Lump Sum Repaid periodic compensation payments Saved compensation affect payments |
Compensation Terminology – L to Z Terms
Table 5
Summary: Table 5: this table contains standard abbreviations and acronyms used in compensation
| Term | Description |
| Medical costs | Medical costs include rehabilitation, hospital, and travel. |
| Memorandum of Agreement | The purpose of the Memorandum of Agreement is to have a formal understanding of the agreement between parties and is legally binding. |
| Non-economic loss | Non-economic loss compensation refers to personal injury compensation that is NOT made in respect of lost earnings or lost capacity to earn. Non-economic loss compensation can include pain and suffering and impairment payments, which can be paid under workers' compensation, motor vehicle accident, public liability, and criminal compensation schemes. |
| Periodic compensation payment | Periodic Payments are made on a regular basis, for example weekly or fortnightly, Periodic payments are deemed to be received from the date they become payable. These payments affect social security income support payments on a dollar for dollar rate reduction basis (most compensation recipients), or as ordinary income depending on the circumstances (some compensation recipients and all partners of compensation recipients). For partners of compensation recipients, the excess periodic compensation is treated as other ordinary income. |
| Periodic compensation payment period | A series of payments made on a regular basis:
|
| Permanent impairment | A permanent impairment payment is a non-economic loss compensation payment for personal injury that is NOT made in respect of lost earnings or lost capacity to earn. |
| Plaintiff | The plaintiff is the injured person claiming compensation, also known as the compensation recipient. |
| Preclusion period | A compensation preclusion period is a calculated period of self-support during which a lump sum compensation recipient cannot be paid a compensation affected payment and must repay previously received social security payments if part or all of the lump sum preclusion period falls in the past. |
| Redemptions and Other Costs Lump Sum | Arrears or advances of periodic payments may be included in a lump sum settlement with other compensation components such as, pain and suffering, medical costs, interest. Do not separate the periodic payment components to calculate their individual effects under the Social Security Act. Assess the entire settlement as a lump sum. The only exception is arrears of periodic payments with interest only. Assess this as periodic payments in the period they are paid. |
| Redemption Lump Sum | A redemption is where the injured person and compensation payer agree to a single lump sum payment instead of paying ongoing weekly compensation payments for a specified fixed or non-fixed period. |
| Repaid periodic compensation payments | Repaid periodic compensation payment (RPCP) is equal to the periodic compensation payments received. Payback between two insurers, has no bearing on the amount the compensation recipient received for lost earning (wages). |
| Saved compensation affect payments | A saved compensation affected payment (SCAP) is a social security pension, benefit, or allowance, which was granted before that payment type became a compensation affected payment. |
| Settlement | If an agreement has been reached either by a consent judgement or other in finalisation of a compensation claim. |
| Settlement date | For Consent Judgements the date the Deed of Release is signed by the Defendant Solicitor or compensation payer and the Plaintiff Solicitor or customer (the earlier of the two dates). |
| Settlement document | For Judgements, the date the arbitrator or the court has sanctioned or ratified the decision Settlement Documents include deed of release and must have at least one signature either physical or electronic from the Defendant Solicitor or compensation payer and Plaintiff Solicitor or customer. The signature legally binds an individual to the information in the document. |
| Social Security payment | One of the following types of payments paid under the Social Security Act 1991:
|
| Solicitor Defendant | Appointed by the compensation payer or liable party to act on their behalf. Defendant Solicitor provides documents and other correspondence about the compensation case. |
| Solicitor Plaintiff | Appointed by the injured person or claimant to act on their behalf. Plaintiff’s Solicitor provides documents and other correspondence about the compensation case. |
| Special circumstances provision | In situations where the compensation provisions could lead or have led to extreme hardship or created an inequitable, unjust, or unreasonable situation. Due to the unforeseen, exceptional, or extreme situations, special circumstances provisions can be applied to treat the whole or part of a compensation payment as not having been made or not liable to be made. Generally, the provisions are applied to a lump sum compensation payment with the result that all, or part, of a preclusion period is reduced. This may also reduce, or negate altogether, any associated compensation debt. |
| Supplementary payments | Supplementary payments or add-on payments are included in the calculation of a periodic or lump sum charge where the underlying payment is a CAP. |