Changing and deleting periodic compensation debt details 117-03020010

If there is a change in the amount of periodic compensation paid in the arrears or ongoing period, correct the existing information and send a new social security charge.

Where a previous charge cannot be corrected on the system delete the debt before coding the correct information.

If the customer receives further compensation arrears for the same period, a new charge can be sent if a periodic charge had been raised or recovered previously.

The Compensation Recovery Team (CRT) must set up arrears and new ongoing periodic payment details. This is only when Services Australia receives notification of the correct commencement date and rate payable.

Once completed, all other staff can update periodic compensation payments on an existing record. Earnings updates can occur if the customer is on a gradual return to work program as part of their compensation claim.

Calculate periodic compensation charges and debts where a person receives a compensation affected payment (CAP) and is paid either:

• arrears of periodic compensation
• ongoing periodic payments

When a Preliminary Notice:

• has been sent, compensation charges for a customer and partner are raised to a compensation payer
• has not been sent, compensation charges are raised to a customer and partner

The waiver of a debt is dependent on the recoverable amount specified in the Recovery Notice under section 1184.

Waivers can be reviewed.