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Raising debts for One-off Payments to Older Australians 107-04020200

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This document outlines the raising of debts for one off payments to older Australians.

One-off bonus payment

In 2006/7 and 2008 seniors who were in receipt of Utilities Allowance or Seniors Concession Allowance received a one-off bonus payment.

Recovering a one-off payment

These payments are recoverable if:

  • there was no entitlement to the payment, or
  • the customer provided false or misleading information to obtain the payment

A debt shell will generate for these one-off payments. Add the amount to an existing debt or create a manual debt shell.

Normal review procedures apply.

Subsection 1223ABAA(5) of the Social Security Act (SSA) applies to one-off bonus payment debts. See the References page for a link.

The Resources page contains the relevant Assistance for Older Australians debt reasons.

Create a new debt record manually on the Debt Management and Information System (DMIS)

Debt investigation