Qualification debt identified in FTB reconciliation result or when completing activity that triggers FTB reconciliation 107-04090090
Expand allThis document outlines the reconciliation/re-reconciliation of FTB and the process which occurs if there is an undetermined FTB qualification debt on the customer’s record.
FTB qualification debt
FTB qualification debts are debts other than those resulting from changes in income or maintenance income.
A qualification debt can occur when there has been a retrospective change to a customer’s circumstances.
For example, a FTB qualification debt may occur due to changes in the:
- care arrangements for a child such as loss of care or shared care
- customer’s residency status, or
- customer’s accommodation circumstances
Raise FTB overpayments due to qualification changes immediately. If the debt is still undetermined when reconciliation occurs, the debt will automatically be finalised and included in the reconciliation outcome.
Debts due to changes in the customer’s estimated income or maintenance income are usually not generated during the relevant financial year and will be taken into account when reconciliation occurs. If an income or maintenance income related debt is generated, it can be finalised no debt and included in the reconciliation result.
Qualification debt already included in reconciliation
Where a qualification debt has been included in a completed FTB reconciliation result and a debt waiver is required it will be necessary to raise a manual debt in order to apply the waiver.
Related links
Special circumstances debt waivers
Reconciliation of Family Tax Benefit (FTB)
Recording not required to lodge advice and previous year income
Finalised 'no debt' (FND) or 'zeroing' debts that are not legally recoverable