Alignment of Care processing for Family Tax Benefit (FTB) lump sum claims 007-02040030

Trevor lodges an FTB lump sum claim for 2010-11 for child Craig.

A Child Support care assessment exists from 1 July 2010 through to the end of the financial year.

• The Child Support care assessment for the full claim period will be used to calculate Trevor's FTB entitlement
• If the Child Support care assessment:
• already exists on the customer's record, FTB will be assessed within claim activity
• does not exist on the record, a refresh will be requested and assessment will occur once the care assessment received is from Child Support

Mary lodges an FTB lump sum claim for 2010-11 for child Oliver.

A Child Support care assessment exists within the claim period from 7 September 2010 - 30 June 2011.

• The Child Support care assessment for period covered will be used to calculate FTB entitlement
• A Centrelink care assessment is required to cover the 'gap' period of 1 July - 6 September 2010
• Mary's entitlement will be calculated according to both Child Support and Centrelink care assessments
• If the Child Support care assessment:
• already exists on the customer's record, FTB will be assessed within claim activity
• does not exist on the record, a refresh will be requested and assessment will occur once the Child Support care assessment is received from Child Support

Belinda lodges an FTB lump sum claim for 2010-11 for child Angela.

No Child Support care assessment has been made for any period within the claim period.

• A Centrelink care assessment is required for the full claim period to calculate Belinda's FTB entitlement
• The Centrelink care assessment will be made per information on the FTB lump sum claim and relevant evidence provided by Belinda

Tom lodges an FTB lump sum claim for 2010-11 child Megan.

In the claim Tom states Tom has had 70% shared care of Megan for the entire claim period.

A Child Support care assessment has been made for the entire claim period (1 July 2010 onwards). The care assessment made has determined Tom to have 55% shared care of child Megan.

• The Child Support care assessment (55% shared care ) is used to calculate Tom's FTB entitlement
• If the Child Support care assessment:
• already exists on the customer's record, FTB will be assessed within the claim activity
• does not exist on the record, a refresh will be requested and assessment will occur once the care assessment is received from Child Support

Daisy has 2 children, Larry and Sally.

Larry is a child of the current relationship while Sally is a child from a previous relationship.

Daisy has lodged an FTB lump sum claim for 2010-11 for both children.

A Child Support care assessment has been made for child Sally for part of the claim period (5 October 2010 - 30 June 2011).

• Child Larry will be assessed as a child of the current relationship
• Child Sally will be assessed as per the Child Support care assessment made for the claim period 5 October 2010 - 30 June 2011
• Child Sally will be assessed per a Centrelink care assessment using the information on the FTB lump sum claim and relevant evidence provided by Daisy for the claim period 1 July - 4 October 2010
• If the Child Support care assessment:
• already exists on the customer's record, FTB will be assessed within claim activity
• does not exist on the record, a refresh will be requested and assessment will occur once the care assessment received from Child Support