Cancellations, restorations and rejection codes for Double Orphan Pension (DOP) 007-06020000
Expand allThis document provides information on cancelling and restoring Double Orphan Pension (DOP) and rejecting DOP claims.
DOP processing
The DOP and Bereavement Smart Centre Processing Team action cancellations and restorations of DOP.
Cancellation of DOP usually occurs when a customer or DOP child has a change of circumstances that results in a loss of DOP qualification. The DOP Smart Centre Processing staff complete reassessments or reviews of entitlement that may result in cancellation of payment.
Restoration of DOP usually occurs when a customer has re-established qualification for payment after cancellation.
Rejection of DOP claims
The process for rejecting a DOP claim is part of assessing eligibility and coding the DOP claim. The claim can be automatically rejected based on information coded on the system or manually rejected using one of the DOP rejection codes.
Contents
Cancellation and rejection codes for Double Orphan Pension (DOP)
Cancellation of Double Orphan Pension (DOP)
Restoration of Double Orphan Pension (DOP)