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Processing Family Tax Benefit (FTB) claims from Approved Care Organisations (ACO) 007-07030060



Contact details

Approved Care Organisation processing team

ACO spreadsheet

Completing questions on the spreadsheet

Item

Section

1

Young person

Details of the young person need to be provided in this section.

Admitted to ACO

If the young person is being admitted, the following information is required:

  • date of admission
  • probable length of stay
  • details of the person or authority last receiving Family Tax Benefit (FTB) for the young person, or who they were living with
  • education details (for a child aged 15 years 10 months or over)

Discharged or transferred from ACO

If the young person is being discharged or transferred, the following information is required:

  • date of discharge from the ACO's care
  • details of the person or authority the young person is being discharged or transferred to

2

Care organisation

Details of the ACO need to be provided here.

The 'ACO admission, transfer or discharge spreadsheet' must be emailed to Services Australia as soon as the young person is admitted, transferred or discharged.

Alternatively, the spreadsheet provided by the agency may be used to claim additional children or to advise that a young person has been transferred or discharged.