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Mainframe Authority approval processing for Pharmaceutical Advisers (PA) 012-63020000



This document explains details for Authority approval processing for Pharmaceutical Benefits Scheme (PBS). Authority approval for the Mainframe system is via either IBM Personal Communications or Customer First.

Authority approval via the Mainframe system

The Mainframe system can only be used by Pharmaceutical Advisers (PAs):

  • who are proficient, and
  • have Mainframe access

The Mainframe system is only to be used in the following scenarios:

  • processing 'balance of supply', lost/replacement scripts and stock shortages, telephone authority approvals for Growth Hormone items for paediatric patients (PA only)
  • special approval entries by PAs from authority provided by PBS Listings (via Health)
  • extenuating circumstances

The Resources page contains:

  • a list of the state and territory codes to use when searching for an approved prescriber
  • the Highly Specialised Drugs (HSD) approval number prefixes and their pharmacy dispensing restrictions
  • external websites
  • intranet links, and
  • contact details

Related links

The Schedule of Pharmaceutical Benefits (the PBS Schedule)

Section 100 in Pharmaceutical Benefits Scheme (PBS)

Highly Specialised Drugs (HSD) in public hospitals

Public hospitals participating in pharmaceutical reforms

Online Pharmaceutical Benefits Scheme (PBS) Authorities System (OPA system)

Eligibility for Pharmaceutical Benefits Scheme (PBS)