Amend authority approval application 012-63020060

Service officers can amend authority prescriptions in the following situations:

• completing saved/pended applications
• correcting errors made during processing written applications
• changing a written prescription previously rejected which has been resubmitted for approval
• processing phone applications or written authorities to add information into the Authority Comments field
• prescription issues (for example, did not print) for which a new approval has been granted

Service Officers must not amend approvals in the following situations:

• General authority items (if not proficient)
• Complex Authority Required (CAR) drugs (if not proficient)
• Department of Veterans' Affairs items – Contact Repatriation Pharmaceutical Benefits Scheme (RPBS) Authorities.

For phone authority applications, prescribers must:

• Provide the indication for use of that medication
• State the restriction requirements
• Answer any relevant questions attached to that PBS restriction

Note: The only exception is unrestricted items.

When the indication and/or information do not meet the PBS restriction requirements, advise the prescriber that restriction requirements for subsidy have not been met.

Grant an approval:

• when the patient does not meet the PBS restrictions, and
• the prescriber makes a different statement that satisfies the criteria (either during the course of the same telephone application or after calling back)