Investigating a connection failure 001-10070050

Policy

Social Security Guide, 3.11.14.10, Types of failures & penalties

Social Security Guide, 3.11.14.30, Participation payment suspensions, connection failures, non-attendance failures, reconnection failures & penalties

Legislation

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Social Security (Administration) Act 1999, section 42E, Connection failures

Social Security (Administration) (Non-Compliance) Determination 2018 (No. 1)

Social Security (Administration) (Reasonable Excuse - Participation Payments) Determination 2018