Completing a Comprehensive Compliance Assessment (CCA) 001-18030213
Expand allCircumstances impacting compliance categories
The following categories are identified as circumstances impacting compliance:
- Accommodation/living arrangements
- Behavioural issues
- Caring responsibility
- Cultural issues
- Drug and alcohol dependence
- Family relationships/Domestic violence
- Financial issues
- Geographic or social isolation
- Job seeker in transition
- Legal issues
- Limited literacy/numeracy/English
- Medical conditions - Cognitive/neurological
- Medical conditions - Other illness/injury requiring frequent treatment
- Medical conditions - Other illness/not resulting in a VI being recorded
- Other
- Recent prison release (in prison 14 + days)
- Technology Access
- Transport issues
Outcome codes and recording details
|
Outcome Code |
Outcome Literal |
Who can record Outcome |
Examples where Services Australia may record this Outcome |
|
ORJ |
Offered - rejected by job seeker |
Services Australia |
|
|
NLA |
Not available in local area |
Services Australia |
|
|
NLR |
No longer required |
Services Australia |
|
|
HFF |
Handoff for face to face contact |
Services Australia |
|
|
HOA |
Handoff for other action |
Services Australia |
|
|
AFF |
Actioned via face to face contact |
Services Australia |
|
|
APO |
Actioned via phone or other method |
Services Australia |
|
|
CIE |
Created in error |
Services Australia |
|
|
CUC |
Currently undertaking/Commenced |
Department of Employment and Workplace Relations |
|
|
RFD |
Referral made |
Department of Employment and Workplace Relations or Services Australia |
The provider indicates they have made a referral for the recommended intervention previously. Note: this code should not be used to indicate a referral to the RAES job seeker's provider to consider the intervention has been made. |
|
OUJ |
Previously undertaken by job seeker |
Department of Employment and Workplace Relations or Services Australia |
The provider indicates the RAES job seeker has previously undertaken the suggested intervention. |
|
PON |
Previously offered by not accepted by job seeker |
Department of Employment and Workplace Relations or Services Australia |
The provider indicates the RAES job seeker has previously been offered to undertake the suggested intervention but not accepted. |
|
ORJ |
Offered - rejected by job seeker |
Department of Employment and Workplace Relations |
|
|
IFA |
Insufficient funds available |
Department of Employment and Workplace Relations or Services Australia |
The provider indicates there are insufficient funds available to make that referral. It would be appropriate to record this intervention and outcome for future reference. |
|
UJS |
Unsuitable for job seeker |
Department of Employment and Workplace Relations or Services Australia |
The intervention is recorded but following a conversation with the RAES job seeker's provider it is determined that the selected intervention is no longer unsuitable. |
|
OTH |
Other |
Department of Employment and Workplace Relations |
|
|
NLA |
Not available in local area |
Department of Employment and Workplace Relations or Services Australia |
The intervention is recorded but following a conversation with the RAES job seekers provider, it is determined not to be available in the local area. |
|
NLR |
No longer required |
Services Australia |
Active intervention from a previous CCA now deemed to no longer be required, or where it has been determined that the intervention has been created in error. |
|
EXP |
Expired, no outcome required |
Auto only |
Using an Interpreter during a CCA