Aged Care Staff Portal (ACSP) - Management and allocation of work items 065-23070559

This document explains how work items actioned in the Aged Care Staff Portal (ACSP) are allocated and managed.

Aged Care Staff Portal (ACSP) allocation of work items

In the ACSP there are 2 ways that work items can be allocated to Staff to manage and action.

Worklist in the ACSP: the Worklist gives Staff and Team Leaders a way to manage (and allocate) work on hand within the ACSP
Work Optimiser - Health: Aged Care work is captured and allocated by the Work Optimiser - Health digital allocation tool

The Process page outlines the work items in the ACSP Worklist and Work Optimiser - Health.