Child Relationships page 102-05050070

A child's relationship to the customer (and their partner) is requested when a customer completes an online or paper claim for family assistance and Parental Leave Pay (PPL) advises a change in their percentage of care, or has an eligible FTB child or older child enter their care.

The child relationship details are recorded to support the following measures:

• Changes to eligibility criteria for Family Tax Benefit (FTB) Part B from 1 July 2016 - a grandparent carer (either single or a member of a couple) who meets the general eligibility criteria for FTB and satisfies the relevant income test, may be entitled to payment of FTB Part B up to the end of the calendar year the child turns 18 (if the child is in full-time secondary study)
• Alignment of care - mutual customers of Centrelink and Child Support can advise either program of their care arrangements for the child for a care assessment to be completed and details transferred electronically to the other program

Note: child relationship details are needed when assessing if a customer who has received an income support payment is subject to the Healthy Start for School requirements for a child that turned four before 1 July 2018. See Healthy Start for School and eligibility for Family Tax Benefit Part A supplement.

Information on the Child Relationships page includes the relationship of the customer/partner/ex-partner to the child and the relationship start date. Information on the Child Relationships page is independent of child relationship data on other screens used for family assistance payments, which still need to be updated when needed.

For the FTB Part B changes, if a grandparent is claiming for a child, the Child Relationships page must be updated to reflect the child/grandparent relationship.

This edit can occur during a range of activities including FTB and Parental Leave Pay (PPL) claims; Parenting Payment Single (PPS) to Parenting Payment Partnered (PPP) Benefit Transfers (BTR), and change of care/custody coding. The edit presents when one or more children do not have a relationship to the customer and/or partner/step-parent recorded.

Please note that this edit can also appear as 'E186FY - Relationship between Partner and (child name) must be recorded'.

The relationship of the parent or step-parent to the child must be recorded on the Child Relationship page. This page is only available using Customer First and Process Direct, it cannot be accessed in Empower.