Child refresh action 102-05050080

In the customer's record, 's'elect one or more children from the Child Selection (CHS) screen and press [Enter].

The Child Task Selector (CHTS) screen is displayed 's'elect the Benefit Action - Child: field, if appropriate or code 'CHBA' in Nxt: and press [Enter].

• If the child has a child record only, go to Step 2.
• If the child has a record in their own right, go to Step 3.

The CHBA screen is displayed with the following fields protected:

• Action - RSH is defaulted by the system
• Reason - is blank and protected

Complete the following fields:

• Enter the applicable code ('CCF', 'CCI', 'FTB', 'DOP', 'LIC') in the Svc Rsn: field

• The date of effect for the refresh in the Effect Date: field. The date may not be before 1 July 2000 if Family Tax Benefit (FTB), Child Care Benefit Formal (CCF) or Child Care Benefit Informal (CCI) have been typed in the Svc Rsn: field
• Relevant notes for the activity in the Notes: field
• Source: and DOR: fields
• Press [Enter]

Go to Step 4.

The CHBA screen is displayed with no protected fields. Information may be entered in all relevant fields.

Complete the following fields:

• Enter the applicable code ('CCF', 'CCI', 'FTB', 'DOP', 'LIC') in the Svc Rsn: field
• 'RSH' in the Action: field
• The Reason: field should be left blank
• The date of effect for the refresh in the Effect Date: field. The date may not be before 1 July 2000 if FTB, CCF or CCI have been typed in the Svc Rsn: field
• Relevant notes for the activity in the Notes: field
• Source: and DOR: fields
• Press [Enter].

• The CHBA screen is redisplayed
• Code 'AR' in Nxt: to go to the Assessment Results (AR) screen
• Code 'Y' in the Finished: field and press [Enter]
• Record details in a DOC