Cancellation, suspension and rejection codes for Sickness Allowance (SA) 008-04090040

This file is for historical assessments/information only.

This document outlines the cancellation, suspension and rejection codes for Sickness Allowance (SA). The Centrelink system uses codes to record the reason for a decision to cancel or suspend a payment, or to reject a claim. The code used will determine the appropriate advice issued to the customer about the decision. The list of codes is not publicly available.

Automatic and manual actions

Some of these actions occurred automatically due to an update being made to the customer's circumstances (for example, return to full-time work or expiration of a medical certificate). Others are coded manually.

Sickness Allowance (SA) decisions were recorded in the Newstart (NSS) system.

The Process page contains a table with the cancellation, suspension and rejection codes for SA.